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Port Aventura
Huete, Luis María; Kuppers V.; Segarra, José AntonioCaso P-891Servicios y operacionesPort Aventura se enfrenta al "efecto champán" en su segunda temporada. Este fenómeno consistía en la bajada del número de visitantes que históricamente experimentaban todos los parques temáticos y de atracciones en su segundo año de operaciones, una vez disipada la curiosidad de la novedad. Port Aventura estaba decidida a que no le ocurriese lo mismo. De hecho sus planes eran ambiciosos: superar con creces los tres millones de visitantes, mejorar...Desde 8,20 €
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Hotel Arts Barcelona. El estilo Ritz-Carlton en Europa
Huete, Luis María; Kuppers V.Caso P-893Servicios y operacionesEn noviembre de 1996 muchos empleados cumplirían tres años en el hotel y, por lo tanto, podrían pasar a tener el status de empleados fijos. La empresa barajaba la posibilidad de que las personas que estaban haciendo bien su trabajo pasaran a ser fijos. Ello supondría aceptar un importante pasivo laboral. El caso plantea el problema de qué decisión tomar ante dicho dilema. El caso describe el enfoque de gestión de la calidad de los servicios de Ri...Desde 8,20 €
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Port Aventura
Huete, Luis María; Kuppers V.; Segarra, José AntonioCaso P-891-EServicios y operacionesPortaventura faced the "champagne effect" in its second season. This consisted of a drop in the number of visitors, which all theme parks and amusement parks experienced in their second year of operations once the novelty had worn off. Portaventura decided to avoid this effect. In fact, their plans were ambitious: to achieve more than 3 million visitors, improve the yield of the project and create the best conditions for shareholders so that they...Desde 8,20 €
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Hotel Arts Barcelona. The Ritz-Carlton style in Europe
Huete, Luis María; Kuppers V.Caso P-893-EServicios y operacionesDesde 8,20 €
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Virgin Group: Finding New Avenues for Growth
Pisano, Gary P.; Corsi, ElenaCaso HBS-612070-EThe head of the branded private investment company owner of the Virgin brand reflected on the group's new pillars of growth. Since the 1970s when Richard Branson created the Virgin record retailing company, Virgin had developed from scratch six companies worth more than $1 billion each and changed their focus from record retailing and music production to a broader one based on airlines, health, financial services, mobile and media businesses. In ...Desde 8,20 €
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North Goes East
Retsinas, Nicolas P.; Beyersdorfer, Daniela; Corsi, ElenaCaso HBS-208136-EFinanzasIn August 2006, Magnus Lofgren and Robert Provine, managing directors and co-founders of the "North Real Estate Opportunities Fund," need to decide which real estate investment the Fund should pursue as its first project. The Fund's target region, Central and Eastern Europe, was changing rapidly and returns in some of the more developed regions started to resemble those generated in Western Europe. Yet, the two partners had managed to identify se...Desde 8,20 €
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Tenova: Mining for Growth in Economic Crisis
Pisano, Gary P.; Corsi, Elena; Farri, ElisaCaso HBS-610021-EServicios y operacionesIn December 2008, Gianluigi Nova, CEO of Tenova SpA, a technology and equipment supplier to the metals and mining industry, had to choose between two options. The first was to continue growing in the company's core business: equipment for the steel production. The second option offered growth in a related, but nearly new business for Tenova: the equipment for mining, mineral processing and extractive metallurgy. They only had a small presence in ...Desde 8,20 €
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Chef Davide Oldani and Ristorante D'O (Spanish version)
Pisano, Gary P.; Di Fiore, Alessandro; Corsi, Elena; Farri, ElisaCaso HBS-615S14Servicios y operacionesThis case examines the unique business model of Ristorante D'O, a high end gourmet restaurant located near Milan, Italy. Founded by Chef Davide Oldani, D'O offers meals at approximately one-third the price of other Michelin starred restaurants. Oldani has made this business model profitable by making a conscious set of operating strategy choices (menu, meal design, service process, lay-out, reservation process) that reduce waste and inefficiency,...Desde 8,20 €
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Chef Davide Oldani and Ristorante D'O
Pisano, Gary P.; Di Fiore, Alessandro; Corsi, Elena; Farri, ElisaCaso HBS-613080-EServicios y operacionesThis case examines the unique business model of Ristorante D'O, a high end gourmet restaurant located near Milan, Italy. Founded by Chef Davide Oldani, D'O offers meals at approximately one-third the price of other Michelin starred restaurants. Oldani has made this business model profitable by making a conscious set of operating strategy choices (menu, meal design, service process, lay-out, reservation process) that reduce waste and inefficiency,...Desde 8,20 €
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Columbus Tubing: Steel is Real
Snow, Daniel C.; Pisano, Gary P.; Corsi, Elena; Kristinsdottir, Gudrun UrfalinoCaso HBS-609042-EServicios y operacionesTo maximize their effectiveness, color cases should be printed in color. Columbus Tubing must choose to improve an old technology (steel) or to develop a new material (carbon fiber). The decision must take into account a complicated context: increased demand for the "old" steel products made in Italy, increasing power of carbon fiber manufacturing partners in Asia, growing wage rates in Asia, and high wage rates in Italy. Two plans have been pres...Desde 8,20 €