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Making Financial Markets Work For Consumers
Campbell, John Y.; Jackson, Howell E.; Madrian, Brigitte C.; Tufano, PeterArtículo HBS-R1107B-EEconomíaIn 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act created a new federal agency, the Consumer Financial Protection Bureau, to improve the functioning of consumer financial services markets. The Bureau is scheduled to open its doors in July 2011. Its first director will be responsible not only for setting the policy direction of the agency but also for establishing its organizational structure and management climate. In this op...Desde 8,20 €
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IPremier Co. (A): Denial of Service Attack
Robert D. Austin; Larry Leibrock; Alan MurrayCaso HBS-601114-EServicios y operacionesDescribes a new CIO trying to manage a denial of service (DOS) attack against his e-retailing business. The attack and its aftermath provide students an opportunity to discuss the business issues that are interwoven with computer security issues.Desde 8,20 €
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H&R Block 2006
Tufano, Peter; Roy, Arijit; McClintock, EmilyCaso HBS-307091-EFinanzasMark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but also through the provision of related financial services. A rival offers a pre-season refund lending product that has drawn away Block customers. Ernst feels that the product as stru...Desde 8,20 €
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Teach Workers About the Perils of Debt
Lusardi, Annamaria; Tufano, PeterArtículo HBS-F0911A-ELiderazgo y Dirección de personasMost consumers don't understand how interest rates work and can't make sound decisions about borrowing. So wouldn't employees be better served by company programs that ventured beyond retirement planning and helped them stop pouring money into credit card fees and payments?Desde 8,20 €
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JPMorgan Chase & Co.: Open Banking
Robert D. Austin; Jashan PuniyaCaso IVEY-9B21M060-EConocimiento y comunicación, Tecnologías de la informaciónJPMorgan Chase & Co. (JPMC), one of the world’s largest banks, was confronting the advent of open banking in its retail banking business. In late 2020, policy makers and regulators were advocating movement toward open banking with growing enthusiasm as a way to stimulate competition in the financial services sector and thus, encourage greater value creation for consumers.
JPMC, however, seemed to embrace open banking while also resisting i...Desde 8,20 €
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Tokyo Jane
Robert D. Austin; Dana Minbaeva; Simon SchaferCaso IVEY-9B14M085-EDirección estratégica, Iniciativa emprendedoraTokyo Jane is an accessible fashion jewelry company that makes and markets its products as “luxury for less” by designing, importing and selling fashion jewelry pieces that look luxurious but cost only a fraction of the high-priced items that inspired them. Finished products are air-shipped to company headquarters in Copenhagen, Denmark from factories in China, stocked in the head office and delivered to 400 retail partners —small fashion boutiqu...Desde 8,20 €
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Understanding the Link Between Crisis and Innovation
Robert D. Austin; Thomas Watson; Mark HealyArtículo IVEY-9B20TD02-EDirección estratégicaThe COVID-19 pandemic has businesses around the world experimenting—but it is what happens when things go wrong that separates the innovators from the wannabes.Desde 8,20 €
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Mircom Technologies Ltd. (B): Reflections of the CEO
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCaso IVEY-W28581-ETecnologías de la informaciónSupplemental product to W28457.Desde 5,74 €
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Knight Capital Americas LLC
Robert D. Austin; Darren MeisterCaso IVEY-9B15E008-ETecnologías de la informaciónIt took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisitio...Desde 8,20 €
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Managing Risk in the New World
Kaplan, Robert S.; Mikes, Anette; Simons, Robert L.; Tufano, Peter; Hofmann, Michael; Champion, DavidArtículo HBS-R0910E-EFive experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies the evolution of risk management and the role of the chief risk officer; Simons, the Charles M. Williams Professor of Business Administration at HBS; Tufano, the Sylvan C . Coleman...Desde 8,20 €