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Dollar General (A) (Spanish version)
Shih, Willy; Kaufman, Stephen P.; McKillican, RebeccaCaso HBS-609S06Dirección estratégicaDollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year period up to 2005, DG had the distinction of being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paint...Desde 8,20 €
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Dollar General (A)
Shih, Willy; Kaufman, Stephen P.; McKillican, RebeccaCaso HBS-607140-EDirección estratégicaDollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year period up to 2005, DG had the distinction of being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paint...Desde 8,20 €
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For the best experience, let data be your guide
Martínez de Albéniz, Victor; Abhishek Deshmane; Ali AouadArtículo ART-3451-EServicios y operacionesExperience providers, from retailers to cultural institutions, can boost user engagement by making the most of their data analytics. Follow these tips, based on experiments carried out in the Van Gogh Museum, to optimize engagement and satisfaction in your own business setting.Desde 8,20 €
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Guíate por los datos y ofrecerás la mejor experiencia
Martínez de Albéniz, Victor; Abhishek Deshmane; Ali AouadArtículo ART-3451Servicios y operacionesSi identificas y usas bien los datos de los que dispones, podrás saber de antemano qué impacto tendrán los cambios que realices en el recorrido de tu cliente. Sigue estos consejos, basados en un experimento llevado a cabo en el Museo Van Gogh para aumentar el compromiso y satisfacción de sus visitantes.Desde 8,20 €
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Best-Laid Incentive Plans (HBR Case Study and Commentary)
Kerr, Steven; Kaufman, Stephen P.; Gross, Steven E.; Hernandez, Diego E.; Leskin, BarryArtículo HBS-R0301A-ELiderazgo y Dirección de personasHiram Phillips couldn't have been in better spirits. The CFO and chief administrative officer of Rainbarrel Products, a diversified consumer-durables manufacturer, Phillips felt he'd single-handedly turned the company's performance around. He'd been at Rainbarrel only a year, but the company's numbers had, according to his measures, already improved by leaps and bounds. Now the day had come for Hiram to share the positive results of his new perfo...Desde 8,20 €