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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCaso P-1112-EDirección estratégica, Finanzas, Servicios y operacionesVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Desde 8,20 €
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Metro Bank: The British Banking Revolution Begins (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, PhilipCaso P-1112-PBDirección estratégica, Finanzas, Servicios y operacionesVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Desde 8,20 €
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Additive Manufacturing at Etnia Barcelona (Chinese Version)
Calvo, Eduard; Lago, Alejandro; Sabrià, FredericCaso P-1155-ZHÉtica empresarial y Responsabilidad Social Corporativa, Iniciativa emprendedora, Servicios y operacionesEtnia Barcelona, a niche manufacturer of high-quality fashion eyewear, is considering its next move in light of the advances being made in additive manufacturing, which could require the company to rethink everything from product design to capacity footprint and logistics. The case covers the company's design-to-sale process, raw material procurement, and manufacturing operations. Etnia Barcelona has seen steady growth in revenues since its found...Desde 8,20 €
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Additive Manufacturing at Etnia Barcelona (Portuguese Version, Brazil)
Calvo, Eduard; Lago, Alejandro; Sabrià, FredericCaso P-1155-PBÉtica empresarial y Responsabilidad Social Corporativa, Iniciativa emprendedora, Servicios y operacionesEtnia Barcelona, a niche manufacturer of high-quality fashion eyewear, is considering its next move in light of the advances being made in additive manufacturing, which could require the company to rethink everything from product design to capacity footprint and logistics. The case covers the company's design-to-sale process, raw material procurement, and manufacturing operations. Etnia Barcelona has seen steady growth in revenues since its found...Desde 8,20 €
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Famosa. Global Production Strategy
Lago, AlejandroCaso P-1085-EServicios y operacionesIn 2003, Famosa, one of the top ten toy manufacturers in the world, underwent a restructuring process that entailed moving most of its production to China. This restructuring process forced the production manager to rethink the company's entire production strategy and face some fundamental challenges. On the one hand, production in China lowered costs but lengthened delivery times, which reduced flexibility in adapting production to demand. In a...Desde 8,20 €
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Launching the New Iraqi Dinar
Williams, Reuben; Martínez de Albéniz, Victor; Lago, AlejandroCaso P-1075-EServicios y operacionesAfter the end of the Iraq war of 2003, the US-led administration in Iraq decided to introduce a new currency into the country. This was for several reasons: a) to use a currency without the head of Saddam Hussein on the notes, b) to give stability to the economy and c) to have more than just one domination of bill in circulation (up until then, the only bill in use was 250 dinars (20 US cents) and there were no coins). The design of the new money...Desde 8,20 €
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Amazon: Balancing Customer Centricity with Employee Engagement (Portuguese version, Portugal)
Tatge, Larisa; Lago, Alejandro; Ribera, JaumeCaso P-1165-PPInnovación y cambio, Servicios y operacionesAmazon defines itself as the most customer-centered company in the world and explains its growth in various sectors as a way to offer more value to its customers. "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online," according to Amazon's mission statement. This case presents how Amazon has grown quickly, and how it aims to balance this rapi...Desde 8,20 €
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PACECO: The Purchasing Decision for the Fénix Project
Mediavilla, Miguel; Lago, AlejandroCaso P-1158-EServicios y operacionesPACECO ESPAÑA is a leading engineering company specializing in the design, manufacture and assembly of cranes for loading and unloading containers, mainly in port facilities. Its American parent company was the first to patent ship-to-shore container cranes as we now know them. PACECO ESPAÑA is now undertaking one of the biggest projects in its history: to supply four ship-to-shore quay cranes to one of its main customers. Since the customer alr...Desde 8,20 €
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eBay España y su comunidad de usuarios
Moscoso, Philip; Lago, AlejandroCaso P-1079Servicios y operaciones, Tecnologías de la informaciónEl caso se centra en cómo eBay involucra a su comunidad de usuarios en todas sus actividades de negocio, desde la toma de decisiones estratégicas hasta la propia operativa. Para ello ha desarrollado una serie de instrumentos de comunicación muy sofisticados. Concretamente, el caso plantea ajustes en los precios de inserción y las comisiones de venta, así cómo mejorar la detección de productos falsos en la plataforma.Desde 8,20 €
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Fabricación aditiva en Etnia Barcelona
Calvo, Eduard; Lago, Alejandro; Sabrià, FredericCaso P-1155Ética empresarial y Responsabilidad Social Corporativa, Iniciativa emprendedora, Servicios y operacionesEtnia Barcelona -empresa especializada en la fabricación de gafas de gran calidad, con un diseño basado en las últimas tendencias- se está planteando cómo actuar teniendo en cuenta los avances que se están produciendo en el terreno de la fabricación aditiva, lo que implicaría redefinir todos los aspectos de la producción, desde el diseño de producto a la capacidad de producción, así como los relativos a la logística. Este caso describe el proceso...Desde 8,20 €