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Media Modeling and Budgeting at DMI - Teaching Note
Farris, Paul W.; Pfeifer, Phillip E.Nota del Instructor DARDEN-M-0791TN-EMarketingTeaching note for product M-0791Desde 0,00 €
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List Testing Exercise: Economic Selection - Teaching Note
Pfeifer, Phillip E.Nota del Instructor DARDEN-M-0870TN-EMarketingTeaching note for product M-0870Desde 0,00 €
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PFG Bank: Credit Card Exercise - Teaching Note
Pfeifer, Phillip E.Nota del Instructor DARDEN-M-0878TN-EMarketingTeaching note for product M-0878Desde 0,00 €
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Customer Lifetime Value
Pfeifer, Phillip E.; Farris, Paul W.; Bendle, NeilNota técnica DARDEN-M-0800-EMarketingThis technical note introduces important metrics firms use to monitor customer relationships. An important summary of customer activity is the profit the firm receives from each customer. Customer profit (CP) is the metric that summarizes the past financial performance of a customer relationship and is covered in a companion note, "Customer Profit" (UVA-M-0799). The central difference between CP and customer lifetime value (CLV) is that CP measur...Desde 8,20 €
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Customer Profit
Pfeifer, Phillip E.; Farris, Paul W.; Bendle, NeilNota técnica DARDEN-M-0799-EMarketingThis technical note introduces important metrics firms use to monitor customer relationships. The note begins by discussing how to count the firms’ customers and keep track of their activity using the concepts of recency and retention. An important summary of customer activity is the profit the firm receives from each customer. Just as some brands are more profitable than others, so too are some customer relationships more profitable than others....Desde 8,20 €
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Progressive Insurance: Multivariable Testing
Pfeifer, Phillip E.Caso DARDEN-M-0762-EMarketingThis case describes a 21-factor, 56-recipe multivariable test (MVT) conducted by Progressive Insurance with the help of QualPro, a leading MVT consulting firm. The object of the test was to improve Progressive's direct-mail retention campaign. The results of the test are available in a spreadsheet (UVA-M-0762X) for students to analyze.Desde 8,20 €
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Costarsa (D)
Chiesa, Cosimo; Ruggeri F.Caso M-963MarketingHay que analizar la conveniencia de replantear un nuevo plan de remuneración de vendedores en nómina de la división de «catering».Desde 5,74 €
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Costarsa (E)
Chiesa, Cosimo; Ruggeri F.Caso M-988MarketingLa creciente complejidad del mercado obliga a reorganizar la labor comercial especializando a los vendedores por canales y según el tamaño de los clientes. Una idea concreta es crear los "key-account" aunque se dude acerca de si deben depender directamente de la cabecera de la división o seguir despachando al Jefe de Zona.Desde 5,74 €
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