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El Hospital Comarcal de Igualada
Rosenmöller, Magda; Ribera, JaumeCaso P-866Servicios y operacionesEl caso describe un esfuerzo de mejora de calidad (EMC) en un hospital. Se discuten dificultades de lanzamiento del EMC, tanto en el «timing», la gestión de los problemas preexistentes, la planificación, la motivación del personal, la integración de los médicos en el esfuerzo, y la continuación después de los primeros éxitos.Desde 8,20 €
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La reforma sanitaria en Sildavia
Rosenmöller, Magda; García Prat, Antoni; Ribera, JaumeCaso P-914Servicios y operacionesEl ministro de sanidad de Sildavia se plantea diversas alternativas en el diseño del sistema de financiación y provisión de la sanidad en su país.Desde 8,20 €
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Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCaso P-1183Servicios y operacionesFiore di Zucca era uno de los principales fabricantes italianos de vegetales listos para consumir. Francesco Ferrati, el director de Operaciones, revisaba los resultados operativos de la nueva política de producción, que implicaba no esperar a recibir pedidos de los clientes. Estaba satisfecho con la mejora del tiempo de respuesta a los clientes; sin embargo, el inventario había aumentado tanto que uno de los almacenes de productos terminados cas...Desde 8,20 €
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Mestska Nemocnice V Litomerice
Ribera, Jaume; Rosenmöller, MagdaCaso P-825-EServicios y operacionesDesde 8,20 €
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Hospital Comarcal de Igualada
Rosenmöller, Magda; Ribera, JaumeCaso P-866-EServicios y operacionesThe case describes a quality improvement programme in a hospital. The challenges are discussed, including the timing of the launch, the handling of long-standing problem situations, the introduction of formal planning, motivating the staff, getting the doctors involved, and deciding how to continue after the first results have been achieved.Desde 8,20 €
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Pompeii Brand
Serrano, Alejandro; Martínez de Albéniz, VictorCaso P-1194-EServicios y operacionesA start-up that sells barely 5 million euros worth of mid- to high-end sneakers a year (mainly in Spain) and must expand in Europe considers how to organize its structure of suppliers to improve its productive efficiency without falling victim to the cost of excess inventories. Part of the production comes from two suppliers in Spain and the rest from one in China. The company is also considering starting to work with a new supplier in Turkey. St...Desde 8,20 €
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Hospital Clinic de Barcelona: A Governance Concept for an Innovative Hospital
Rosenmöller, Magda; Jaiswal, NikiCaso P-1147-EGobierno corporativo, Innovación y cambio, Liderazgo y Dirección de personasDesde 8,20 €
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TMC - The Telemedicine Clinic: Distributing Diagnostic Competence
Rosenmöller, Magda; Haberl, Christiane; Dunbar, AngelaCaso P-1102-EServicios y operacionesWith this rapid success, David, now the Managing Director, faced new challenges. In his new office in the 21st floor of the Mapfre Tower, overlooking the Mediterranean Sea, he contemplated the next board meeting where decisions would need to be taken. The rapid expansion in demand was straining the existing professional network, attention to current customers was becoming difficult, legal obligations expensive and all these demands left little re...Desde 8,20 €
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HCM Hospital: Invest to Grow?
Serrano, Alejandro; Lago Esteban, AlejandroCaso P-1202-EServicios y operacionesThe case describes a decision faced by Rafael Hernández, CEO of HCM Group, who has to decide whether to make a case to the board of directors supporting the expansion of the premises of HCM Hospital. If the expansion goes ahead, an actionable plan should be presented, including new activities to be carried out by the hospital. If the plan is not supported or some external factor prevents its deployment, a plan B is needed to rationalize the way s...Desde 8,20 €
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Suppliers Selection at Pepsico Europe
Serrano, Alejandro; Nadjia Gassner; Humberto Pardi; Girbal, AlbertCaso P-1190-EServicios y operacionesIn 2018, Pepsico is considering adding a new supplier of CO2 to its manufacturing process in Eastern European plants. The new supplier offers a very competitive price, but other key aspects, such as reliability, service level, etc. should be carefully pondered before making a decision. Also, adding a new supplier implies removing one of the extant ones. Which one should be removed? The proposal made by Migdalski, head of purchasing in Eastern Eur...Desde 8,20 €