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The Ivey Interview: Steinthór Pálsson
Thomas WatsonArtículo IVEY-9B14TC07-EDirección estratégicaFew business leaders will ever confront the challenge that Landsbankinn CEO Steinthór Pálsson faced in mid-2010, when he attempted to rebuild Iceland’s oldest full-service financial institution. After the nation’s banking industry collapsed two years prior, the government seized control of a greed-dominated sector. Excessive leverage and aggressive expansion, combined with inadequate risk management and, in some cases, criminal executive behavi...Desde 8,20 €
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Deconstructing Donglegate: Lessons From an HR Fiasco
Charlice Hurst; Karen MacMillan; Thomas WatsonArtículo IVEY-9B14TB06-ELiderazgo y Dirección de personasPyCon, a developer conference for a computing language community, implemented a code of conduct in response to allegations of sexism and misogyny in the tech community. Later, when a female attendee at a PyCon conference overheard inappropriate sexual jokes, she posted a picture on Twitter of the audience members responsible. One of them was fired from his job and the individual responsible for the tweet — a developer evangelist for an email comp...Desde 8,20 €
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Volkswagen Strategy 2025: Shifting Gears in Disruptive Times
Andreas Schotter; Thomas Watson; Ramasastry ChandrasekharCaso IVEY-9B19M047-EDirección estratégicaIn 2018, Volkswagen Group’s newly appointed chief executive officer renewed the company’s commitment to Strategy 2025, an ongoing plan intended to radically transform the German automaker. Volkswagen was being challenged by tectonic changes in the automotive industry, including the phasing out of the long-standing internal combustion engine, ongoing digitization, the entry of new competition from technology companies, the introduction of electric...Desde 8,20 €
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Hooking Up Lessons from Ashley Madison with Lessons from Enron
Thomas WatsonArtículo IVEY-9B15TD06-ELiderazgo y Dirección de personasThe hacker attack on Toronto's Avid Life Media — in which confidential information on 32 million Ashley Madison users was released — offers lessons for all companies, not just controversial ones. After all, the hackers in question did not act simply because the company runs the infamous Ashley Madison infidelity service. They were also moved to act by its aggressive marketing and customer service claims, not to mention its short-term thinking whe...Desde 8,20 €
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Michael McCain and the Evolution of Good Corporate Leadership
Thomas Watson; Gerard SeijtsArtículo IVEY-9B20TA02-EDirección estratégicaIn January 2020, a U.S. hunter-killer drone killed Iran’s second most powerful person, without congressional approval. During the fog of Iran’s response, Ukraine International Airlines Flight 752 was shot out of the sky over Tehran by jittery Iranian military defense personnel. Michael McCain, CEO of Toronto-based Maple Leaf Foods, blamed Trump for the accident, which claimed the lives of 176 people, including the wife and 11-year-old son of a Ma...Desde 8,20 €
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Why Other Nations Should Follow Canada’s Lead on Spending
Thomas WatsonArtículo IVEY-9B15TB05-EFinanzasWhen it comes to new government budgets, politicians are usually criticized regardless of whether they undertake new spending or embrace austerity. Canadian Finance Minister Joe Oliver’s spending restraint should be appreciated, however, at a time when world debt has jumped $57 trillion since the so-called Age of Austerity started in 2007, with governments accounting for $25 trillion of the extra liabilities. Oliver has been criticized for his pl...Desde 8,20 €
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How to Govern, Manage, and Work Amid COVID-19
Thomas WatsonArtículo IVEY-9B20TB04-EDirección estratégicaWhat should businesses be doing during the coronavirus pandemic? That’s a tough question, and few of us imagined the challenges we face while being isolated from friends, family, and colleagues. Any crisis will serve up some market opportunities to help consumers adjust, and business leaders should seize them. While doing this, it is important to note that the role of corporations was already under pressure to change prior to the pandemic. Ensuri...Desde 8,20 €
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How to Create a "Lights Out" Customer Experience
Thomas WatsonArtículo IVEY-9B16TA07-EDirección estratégicaIf you think you know your customers well enough, think again. Every organization, regardless of its earnings and marketing sophistication, can benefit from a better understanding of its customers. Indeed, figuring out how to dramatically improve your customer experience is something to think about right now, if you want your organization to have a future. Coming waves of disruption threaten every established business on the planet. Since these w...Desde 8,20 €
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Standing on Principle: The Resignation of Jane Philpott - Teaching Note
Gerard Seijts; Thomas WatsonNota del Instructor IVEY-8B19C019-ELiderazgo y Dirección de personasTeaching Note for product 9B19C019.Desde 0,00 €
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The Sound of Leadership
Thomas WatsonArtículo IVEY-9B18TF07-EDirección estratégicaResearch into the influence of music on character development shows executives can work toward improving performance while travelling or taking a shower.Desde 8,20 €