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Darden University of Virginia (USA)
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Artificial Intelligence in Business: Machines and Management
Laseter; Timothy M.; Frazer; Anne; Boatright; Benjamin; Shaloudegi; KoushyarTechnical Note DARDEN-OM-1778-EService and Operations ManagementThis technical note offers an overview of artificial intelligence (AI) and some ways in which machine learning is leveraged to build this type of intelligence. The note also explores two schools of thought around AI’s potential, discusses the possible roles for AI in business, highlights opportunities for collaboration between employees and AI, and considers one approach around responsible AI implementation. This note is taught at Darden in the s...Starting at €8.20
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Developing the Workforce of the Future
Raveendhran, RoshniCase DARDEN-OB-1391-ELeadership and People ManagementThis fictional caselet puts you in the role of a senior company leader who has just seen data estimating that more than one in three workers worldwide may need to change their skill mix by 2030. With automation increasingly likely to displace workers and artificial intelligence making basic skills insufficient for many jobs, lifelong learning and adaptation will be essential for all. What can you do to help your employees in the short term so tha...Starting at €8.20
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Mixed, Virtual, and Augmented Reality in the Real World
Laseter; Timothy M.; Frazer; Anne; Boatright; Benjamin; Shaloudegi; KoushyarTechnical Note DARDEN-OM-1783-EService and Operations ManagementThis technical note details virtual and augmented reality and how these immersive technologies can be used in business. Specifically, this note highlights several business applications of both virtual and augmented reality—describing each technology’s advantages and disadvantages. Various companies have uncovered new and interesting applications using these technologies, ranging from assisting distribution-center workers to improving learning and...Starting at €8.20
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Transparency in Performance Management
Raveendhran, RoshniCase DARDEN-OB-1390-ELeadership and People ManagementThis fictional caselet puts you in the role of a manager who has just completed performance reviews for your employees. Some employees have given feedback that the review process needs greater transparency, and that they want continuous, real-time feedback throughout the year. You want to address your employees’ concerns, but you’re worried that the system necessary to give your employees what they say they want would make them feel more like num...Starting at €8.20
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Fostering Employee Engagement at Google Post-Pandemic: To AI or Not to AI?
Raveendhran, Roshni; Schmid, Jessica KimCase DARDEN-OB-1413-ELeadership and People ManagementThis case follows Patrice Ju, the new head of business operations for Google's People Development team, as she considers the best way to both attract the best new talent to Google and retain the talent Google already had. The COVID-19 pandemic had utterly changed the global landscape involving work, exacerbating many existing issues employees had. Coupled with "hustle culture," which glorified work and busyness and was especially prominent in the...Starting at €8.20