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Darden University of Virginia (USA)
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Change Management at the University of Virginia Health System’s Body Imaging Division
Weiss; Elliott N.; Goldberg; Rebecca; English; AustinCase DARDEN-OM-1609-EService and Operations ManagementThis field-based case explores the University of Virginia's Body Imaging Division (BID) along with the group's new director; Arun Krishnaraj; who is trying to assess and ameliorate the frustrations; confusions; delays; and other issues BID and its patients are dealing with. The case challenges students to address issues related to change management; in this case in a health care setting. If the instructor would rather focus on problem solving; Le...Starting at €8.20
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The Federal Reserve and Goldman Sachs: Mike Silva
Hernandez, Morela; Parmar, Bidhan; Mead, JennyCase DARDEN-OB-1078-EService and Operations ManagementMike Silva, the NY Fed’s senior supervisory officer for Goldman Sachs, is having trouble with Carmen Segarra, a recently hired bank examiner who reports to Silva. The two disagree about whether Goldman Sachs has a viable overall conflict-of-interest policy; Silva says “yes,” and Segarra says “no.” Segarra’s communication style—aggressive and frank—has irritated both Silva and others in their department, although an independent report had been cri...Starting at €8.20
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The Book of Bad Arguments
Wicks, Andrew C.; Freeman, R. Edward; Harris, Jared; Parmar, Bidhan; Mead, Jenny; Mayo, ZacharyTechnical Note DARDEN-E-0408-EBusiness Ethics and Corporate Social ResponsibilityThis note, intended to accompany the short booklet An Illustrated Book of Bad Arguments, discusses the logical framework behind argumentation and presents the basic logical rules necessary to reach sound conclusions. Throughout, it refers to the philosophical foundations of logical reasoning and attempts to address these concepts in the framework of management. By the end, diligent students should be able to identify the necessary structure and c...Starting at €8.20
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Cardinal Foods: Sweet Sourcing
Weiss; Elliott N.; Parmar; Bidhan L.; Mead; JennyCase DARDEN-OM-1591-EService and Operations ManagementAs part of a biennial supplier review; Jennifer Schramm; a purchasing manager in the cocoa and chocolate division at Cardinal Foods; had been considering several different cocoa cooperatives. She wanted to (1) source high-quality cocoa in the proper particle sizes; (2) source cocoa from environmentally and socially conscious producers; (3) keep the cost of cocoa sourcing as low as possible; and (4) not increase any reputational risks to the compa...Starting at €8.20
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Leading with an Enterprise Perspective: The 9 Cs Model
Weiss; Elliott N.; Yemen; Gerry; Maiden; Stephen E.Technical Note DARDEN-OM-1601-EService and Operations ManagementWhile managers of both for-profit and not-for-profit organizations often focus on their area of specific expertise; true success comes only from taking a complete enterprise perspective. Organizations must focus on global; not local; optimization across all functional areas; not just one. In this note; we present a model based on nine interrelated areas that when jointly considered will increase the likelihood of enterprise success. This note pre...Starting at €8.20
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The Federal Reserve and Goldman Sachs: Carmen Segarra
Hernandez, Morela; Parmar, Bidhan; Mead, JennyCase DARDEN-OB-1079-ELeadership and People ManagementCarmen Segarra, a recently hired bank examiner in the NY Fed’s supervisory office for Goldman Sachs, strongly disagrees with her supervisor, Mike Silva, about whether Goldman Sachs has a viable overall conflict-of-interest policy. Silva says “yes,” and Segarra says “no.” This issue is the latest in which Segarra sees what she considers regulatory capture in the NY Fed/Goldman Sachs’s relationship. An independent report had been critical of the NY...Starting at €8.20