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Ivey Business School (Canada)
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DailyFish: Reinventing Customer Service Management - Teaching Note
Srikandan Srinath S; Amol DhaigudeTeaching Note IVEY-8B20E007-EDecision AnalysisTeaching note for product 9B20E007.Starting at €0.00
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Singapore Airlines: A Rights Issue during the COVID-19 Crisis
Emir HrnjićCase IVEY-W24460-EFinanceIn early 2020, Singapore Airlines Limited (Singapore Airlines) faced severe liquidity issues as the global pandemic halted its flights and uncertainty loomed. Erstwhile massive cash reserves were quickly running out, and the airline’s executives pondered how to save the company from insolvency. Singapore Airlines’ majority shareholder, Temasek Holdings Limited, agreed to subscribe to a massive capital-raising exercise of up to S$15 billion via a ...Starting at €8.20
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Suit Wars: Men's Wearhouse versus Jos. A. Bank
Emir HrnjićCase IVEY-9B15N001-EFinanceOn October 9, 2013, Jos. A. Bank Clothiers Inc., a large U.S. retailer of men's tailored and casual clothing, footwear and accessories, made a hostile offer to buy its larger rival Men’s Wearhouse. The latter made a counter-offer on January 6, 2014 in what is known as a Pac-man defence — the prey turned predator. Jos. A. Bank responded by adopting a poison pill, announcing the planned acquisition of Eddie Bauer, an outdoor apparel retailer. What ...Starting at €8.20
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Shanda Games: A Buyout of a Chinese Family Firm
Emir HrnjićCase IVEY-9B15N002-EFinance, StrategyA controlling shareholder of the NYSE-listed Chinese online gaming company Shanda Games has offered a buyout at USD6.90 per American Depository Share (ADS); each ADS consists of two ordinary shares. The offer provides a premium of 22 per cent to the stock’s Friday close. Throughout the previous year, Shanda Games’ ADS had typically traded in the range of USD2.74 to 6.45.As Shanda Games’ independent directors attempt to evaluate the offer, they wo...Starting at €8.20
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JSW Steel Ltd.: A Logistics Dilemma
Amol Dhaigude; Debmallya Chatterjee; Vishnu KumarCase IVEY-9B17E008-ECorporate GovernanceThe customer relationship manager at JSW Steel Ltd., a large steel manufacturer in India, needed to analyze his available transportation and logistics options to meet an urgent order for a long-time and valued client. The manager needed to decide whether to send the shipment through the customary rail route or, instead, to use the new sea route that his company had recently developed. His dual objective was to meet the customer's requirements in ...Starting at €8.20
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Kamaths Ourtimes Ice Creams: Eliminating the Bottleneck Effect
Amol Dhaigude; Debmallya Chatterjee; Saptarshi ChakrabartiCase IVEY-9B18D014-EEntrepreneurship, Service and Operations ManagementKamaths Ourtimes Ice Creams Pvt. Ltd., a company located in Mumbai, India, manufactured and distributed ice cream under the brand Natural Ice Cream. The company specialized in using natural flavours in its products, a fact that helped it carve a niche for itself among health-conscious customers. In April 2017, after witnessing great demand for its ice cream across the country, the company’s board of directors asked the director of operations to d...Starting at €8.20
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Singapore Airlines Limited: Dividends
Emir Hrnjić; David ReebCase IVEY-9B18N018-EFinance, StrategyA new analyst has been asked to forecast the upcoming dividends for Singapore Airlines Limited. However, unlike most dividend-paying firms, which typically maintain stable, transparent, and simple dividend policies, Singapore Airlines maintained an opaque, complex, and irregular pattern of dividends. Further, the company did not respond to requests for information about expected dividends or the company's dividend policy. The analyst decided to g...Starting at €8.20
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Allied Founders: Surviving Internationally - Teaching Note
Gurudutt Nayak; Amol Dhaigude; Debmallya ChatterjeeTeaching Note IVEY-8B18E003-EInformation TechnologiesTeaching note for product 9B18E003.Starting at €0.00
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Apoorva: A Facility Location Dilemma - Teaching Note
Debmallya Chatterjee; Amol DhaigudeTeaching Note IVEY-8B17E012-ECorporate GovernanceTeaching note for product 9B17E012.Starting at €0.00
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Express Bike Works: Washing in Style
Arun Sasi; Amol DhaigudeCase IVEY-9B20E009-EDecision Analysis, EntrepreneurshipIn April 2018, the owner of Express Bike Works (EBW), an Indian start-up that provided automated motorcycle washing, among other services, was planning to expand his business to various locations in South India, such as Udupi, Chennai, and Bangalore. He needed to decide whether to expand through self-owned stores or franchise stores and wondered how to select appropriate store locations. His objective was to come up with an expansion strategy tha...Starting at €8.20