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Ivey Business School (Canada)
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Alberta Ballet: Proposal for Growth
Edmund Gee; Peggy HedgesCase IVEY-9B15M097-EEntrepreneurship, StrategyAlberta Ballet, composed of the Alberta Ballet professional dance company and The School of Alberta Ballet, had experienced remarkable success in North America and Europe. However, in 2014, it faced a set of unique problems. Demand for performances from the company had grown so significantly that it was no longer able to accommodate all requests, especially from smaller markets in Alberta. Coupled with increasing demand, operations were fragmente...Starting at €8.20
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Canadian Orthodontics Practice: Bracing for Patients - Teaching Note
Janice Eliasson; Brent Snider; Peggy HedgesTeaching Note IVEY-W26091-EService and Operations Management, StrategyTeaching note for product W26090.Starting at €0.00
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Street Child Europe: Growing a Charity
Joerg Dietz; Anna ZampaCase IVEY-9B19C029-EEntrepreneurship, Leadership and People Management, StrategyAt the end of March 2018, the director of the Barcelona office of Street Child, a charity organization with headquarters in the United Kingdom, was looking back at the changes he had introduced in 2017. The Barcelona office was responsible for growing StrStarting at €8.20
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Medical Equipment Inc. in Saudi Arabia
Joerg Dietz; Ankur Grover; Laura GuerreroCase IVEY-9B07C042-ELeadership and People Management, Marketing, StrategyA recently hired U.S.-trained sales account manager at Medical Equipment Inc. (Medical Equipment) returned to his office after meeting with the head of the cardiology department at a specialist hospital and research center in Jeddah, Saudi Arabia. He had worked very hard to secure his first sale of US$725,000 for healthcare equipment, but was disheartened when the head of cardiology told him that the hospital's purchasing director intended to giv...Starting at €8.20
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Brookfield Residential Properties: Identifying and Engaging Stakeholders - Teaching Note
Norm Althouse; Peggy Hedges; Cheryl BrazellTeaching Note IVEY-8B17M148-EStrategyTeaching note for product 9B17M148.Starting at €0.00
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Global Alliance for Trade Facilitation: The Scaling Decision
Joerg Dietz; Candice WhiteCase IVEY-W27836-ELeadership and People Management, StrategyIn January 2020, Philippe Isler, director of the Global Alliance for Trade Facilitation (Alliance), was preparing for the Alliance’s steering group meeting that spring. He needed to set forth a plan on how to scale Alliance operations to deliver on current and proposed projects. The Alliance had only three years left in its current funding cycle, and a long list of projects to complete. Isler knew that meeting the funding governments’ expectation...Starting at €8.20
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Liip: The Path to Holacracy
Joerg Dietz; Adina DortheCase IVEY-W25066-ELeadership and People ManagementOn April 5, 2017, the lead link at Liip AG, in Lausanne, Switzerland, was reflecting on the past seven years. The digital services organization had gone through a rapid development, from a company with a team-based structure led by a top management team tStarting at €8.20
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Brookfield Residential Properties: Identifying and Engaging Stakeholders
Norm Althouse; Peggy Hedges; Cheryl BrazellCase IVEY-9B17M148-EStrategyIn early summer 2012, Brookfield Residential Properties Inc. (Brookfield), a Calgary-based residential property developer with holdings throughout North America, had an opportunity to develop a vacant site in the inner-city community of Scarboro, in the southwest quadrant of Calgary. Brookfield did not own the site but was working with the landowner to request that the city of Calgary rezone the site from single family to Direct Control to allow ...Starting at €8.20
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Street Child Europe: Growing a Charity - Teaching Note
Joerg Dietz; Anna ZampaTeaching Note IVEY-8B19C029-ELeadership and People ManagementTeaching note for product 9B19C029.Starting at €0.00
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Canadian Orthodontics Practice: Bracing for Patients
Janice Eliasson; Brent Snider; Peggy HedgesExercise IVEY-W26090-EService and Operations Management, StrategyDr. Jay Jayson, an orthodontist, had recently completed renovating the waiting area of his office and now needed to decide whether he should also renovate the treatment areas. He considered the advantages and disadvantages of his current clinic setup: he thought that the reception environment was comfortable, and that the patients felt confident in the treatment and process, but he was concerned about the impact on patients of any delays in care....Starting at €8.20