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Ivey Business School (Canada)
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PeopleFirst Inc: A Star Employee but a Terrible Manager - Teaching Note
Atul TeckchandaniTeaching Note IVEY-8B20C042-ELeadership and People ManagementTeaching note for product 9B20C042.Starting at €0.00
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EcoWash: A Business Opportunity Worth Pursuing
Atul TeckchandaniCase IVEY-9B15M079-EEntrepreneurship, StrategyEcoWash is an all-in-one system that can be used to clean the interior and exterior of a vehicle in an environmentally friendly manner. A soon-to-be business school graduate has been approached by the inventor of EcoWash to embark on a partnership and to market the product. The opportunity looks promising, but a careful examination of the product and the market place — specifically through the lens of the lean start-up methodology — is needed bef...Starting at €8.20
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TRIAS: Decision on Cable Ladder Production
Singfat Chu; Leo HermantoCase IVEY-9B16E002-ECorporate Governance, StrategyIn July 2015, PT Trias Indra Saputra (TRIAS), Indonesia’s leading welded cable ladder producer, had just won its largest-ever tender bid. The news could get even better if it adopted alternative materials that were potentially more profitable. The production director was tasked with weighing whether TRIAS should fulfill the tender using its traditional supplier or the new materials. While more expensive, the new materials would cut out several pr...Starting at €8.20
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LUX* Resorts & Hotels: Optimal Room Mix Marketing Decisions
Singfat Chu; Nitesh PandeyCase IVEY-9B17E004-ECorporate Governance, StrategyIn early 2016, LUX* Resorts & Hotels, a hotel group headquartered in Mauritius, needed to determine the room mix to sell to foreign guests to achieve a specific earnings target. The hotel group also intended to sell some of the remaining rooms to local residents at affordable (discounted) prices. The objective was to maximize the revenue stream to finance local corporate social responsibility projects. The case highlights the practical use of Mic...Starting at €8.20
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EU Holidays
Yew Hoong Wong; Singfat ChuCase IVEY-9B13E003-ECorporate Governance, Entrepreneurship, Service and Operations Management, StrategyThe profit margin for the travel agency industry in Singapore, which mostly offered travel packages to Asia and Europe, was very thin. An up-and-coming travel agency faced the dilemma of offering maximum customer satisfaction while keeping its operating cost (e.g., fees for its tour guides) low. Rather than simply assigning travel guides to tours by trial and error, a director of the travel agency decided to use an optimization template. This cas...Starting at €8.20
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EcoWash: A Business Opportunity Worth Pursuing - Teaching Note
Atul TeckchandaniTeaching Note IVEY-8B15M079-EEntrepreneurship, StrategyTeaching note for product 9B15M079.Starting at €0.00
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Goodjobz: Challenges in Creating a Giver Culture - Teaching Note
Atul TeckchandaniTeaching Note IVEY-8B14C038-ELeadership and People ManagementTeaching note for product 9B14C038Starting at €0.00
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Caterpillar Inc.: Aftermarket Parts Freight Optimization (Spanish version)
Singfat Chu; Ramya SubramanianCase IVEY-W31500Decision AnalysisA key contributor to the business reputation and success of Caterpillar Inc. (Caterpillar) was the company’s reliable aftermarket service. Caterpillar’s Asia Distribution Centre in Singapore processed urgent spare parts orders received from dealers located in 10 Southeast Asian countries. In 2017, the operations team was working to develop a rigorous analytical method for making daily decisions about how to ship the spare parts. Shipments were co...Starting at €8.20
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Jamie's Market: Challenges Hiring and Onboarding Temporary Workers
Atul Teckchandani; Trey Alvarez; Huiling Chen; Nicole Chen; Andrew Davidas; Kevin Le; Edrees ShalemiCase IVEY-9B21C009-ELeadership and People ManagementIn 2020, the flagship location of Jamie's Market, a specialty supermarket retailer in California, struggled to hire enough temporary workers to meet the increased staffing demand resulting from the COVID-19 pandemic. The new assistant manager, who had been recently transferred to the company's flagship store, was tasked with figuring out what had gone wrong and recommending changes to ensure that the store would have enough qualified workers for ...Starting at €8.20
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Denka Chemicals
Elly Miaw Ling Chia; Singfat ChuCase IVEY-9B14E007-ECorporate Governance, StrategyA manufacturer of over 75 grades of styrenic resins — used to make DVD cases, refrigerator trays, packaging materials and auto parts — faces a “transition loss” each time it switches production from one grade to another. A transition loss for each grade arises from the initial 16 metric tons produced, which are sub-standard and unsuitable for usage by customers. To the company, this implies a loss of resources (raw material and production cost) a...Starting at €8.20