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IESE (España)
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Chick-fil-A: Sandwiches and cultural wars (B)
de la Cierva, Yago; Notario, EduardoCase DPO-736-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €5.74
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Petróleos del Mediterráneo, S. A.: Systems Department
Ribera, JaumeCase P-1074-EService and Operations ManagementThis case presents the situation in the information systems department of a small gasoline supply company, which receives a large number of requests for projects and has a hard time prioritizing, planning and controlling them. The departmental manager decides to create a projects office to help him manage the project flows and to put the department in order. The case offers a snapshot of the department's situation, with the list of outstanding pr...Starting at €8.20
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Fundas Fuentes - Ejercicio
Ribera, Jaume; Rosenmöller, MagdaExercise PE-33Service and Operations ManagementFundas Fuentes se preocupa por las demoras en servir los pedidos. A partir de una lista mensual de albaranes de entrega y de los envíos realizados el encargado del almacen se pregunta que mejoras en las entregas se producirían si se trabajaran algunas horas extras o si se incorporara otra persona al almacén. Fundas Fuentes is worried about late deliveries to customers. Froma a monthly report of number of orders received and shipments made, the wa...Starting at €8.20
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Tuixen recreation Park - Exercise
Ribera, JaumeExercise PE-4-EService and Operations ManagementStarting at €8.20
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Sant Llorenç Tollway - Exercise
Ribera, JaumeExercise PE-8-EService and Operations ManagementStarting at €8.20
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Kristen's Cookies Company Revisited (A) - Exercise
Ribera, JaumeExercise PE-10-EService and Operations ManagementStarting at €8.20
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Concurrent Activities: Project planning
Ribera, JaumeTechnical Note PN-317-EService and Operations ManagementStarting at €8.20
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Anticipation Inventories: Aggregate Production Planning
Ribera, JaumeTechnical Note PN-326-EService and Operations ManagementStarting at €8.20