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IESE (España)
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Queue Management: Methodology for Basic Queue Analysis
Lago, Alejandro; Martínez de Albéniz, VictorTechnical Note PN-441-EService and Operations ManagementThis technical note gives a brief account of the methodology for dealing with stochastic queue problems in an analytic way. It is intended to be a guide for the reader to follow the process step by step. This document complements technical note PN-427 which gives a more detailed description of queue phenomena.Starting at €8.20
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The Horse Meat Crisis
Martínez de Albéniz, Victor; Chaturvedi, AadhaarCase P-1126-EService and Operations Management"We are only at the beginning of our legal process. Comigel will end up in a lot of legal processes going forward, I imagine. Comigel is the villain." Jari Latvanen, Findus Nordic CEO. "Our company was fooled. We were victims." Erick Leharge, Comigel CEO. It was Monday, February 4 when Findus group received the results from the DNA test that they had commissioned to ascertain the composition of meat in the beef lasagna they were supplying to ...Starting at €8.20
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La expansión de AMMA en el sector de residencias de la tercera edad
Torres, Maximilian B.; Suárez, José Luis; Iriberri M.Case F-759FinanceAMMA es filial de la corporación industrial de la Caja de Ahorros de Navarra. Tiene tres residencias de personas y un importante plan de expansión. La financiación del mismo -además de ser importante per sé- puede afectar a la propia estructura empresarial.Starting at €8.20
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Gestión de colas: Metodología básica para el análisis de colas
Lago, Alejandro; Martínez de Albéniz, VictorTechnical Note PN-441Service and Operations ManagementEsta nota técnica describe resumida la metodología para tratar de manera analítica y aproximada problemas de colas estocásticas. La nota es una guía para que el lector pueda seguir el procedimiento paso a paso. El documento complementa la nota técnica PN-427, donde se puede encontrar una descripción más detallada de los fenómenos de colas.Starting at €8.20
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Storm on Wall Street (C)
Melé, Domènec; Torres, Maximilian B.Case TD-110-EBusiness Ethics and Corporate Social ResponsibilityIs Dennis Levine at it again? Shortly after his release from Lewisberg federal penitentiary,where he served 15 months for insider trading,Levine seems to be embroiled in an up-front fee scam. So claim two small-time development entrepreneurs who contracted for Levines services via his financial consulting firm,Adasar Group.Starting at €5.74
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The Expansion of AMMA into the Seniors Housing Industry
Torres, Maximilian B.; Suárez, José Luis; Iriberri M.Case F-759-EFinanceAMMA is a subsidiary of the Industrial Corporation of the Caja de Ahorros de Navarra savings bank. It has three old people's homes, and an important expansion plan. The plan's financing -apart from being important in itself- could come to affect the company's structure itself.Starting at €8.20
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Salomon Brothers (B)
Golembiewski, Christopher; Campana A.; Torres, Maximilian B.Case TD-150-EBusiness Ethics and Corporate Social ResponsibilityPaul Mozer informs his supervisor, John Meriwether, about the US Treasury's letter to Mercury Asset Management, and the events that precipitated it. The decision is now Meriwether's. Should he in turn bring the problem to his superiors and the legal compliance department, a path that might result in Mozer's dismissal, harsh penalties for the firm and the loss of his traders' confidence? Or, given the SEC's stated intention of dropping the matter...Starting at €5.74
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Carsharing in Barcelona: Avancar (Chinese Version)
Alegre, M.; Lago, Alejandro; Martínez de Albéniz, VictorCase P-1088-ZHService and Operations ManagementAvancar started offering car sharing services in Barcelona in 2004. As in most car sharing businesses, customers would typically make car reservations by the hour, and pick up and drop off the cars on their own (self-service). By 2008, the company had 2000 customers sharing more than 100 vehicles. As Avancar kept growing, it had the possibility of modifying the design of the service process and the management of its capacity. This was especially ...Starting at €8.20
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Symington Family Estates
Martínez de Albéniz, Victor; Amorim, PedroCase P-1195-EService and Operations ManagementIt was the end of October 2018. Charles Symington was drinking a glass of Graham's 20 Year Old Port together with Rob Symington who had just joined the company after a successful entrepreneurial initiative. Rob would help steer the future of the family-owned business. Both were discussing what decisions to make in the upcoming months, regarding the vintage that had just ended. The quality of the wines to be produced with 2018's vintage was outsta...Starting at €8.20
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Personal leadership (Portuguese Version, Brazil)
Chinchilla Albiol, Nuria; Torres, Maximilian B.Technical Note FHN-344-PBLeadership and People ManagementSelf-leadership -the way a person leads himself- is absolutely essential in order to be able to lead others. We have also seen how self-leadership is nourished by competencies such as self-knowledge, emotional intelligence, proactivity, time and stress management, personal and professional career management, and affective maturity (as the fruit of evaluative learning, obtained through resolving intermotivational conflicts).Starting at €8.20