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Ivey Business School (Canada)
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XSEED: Distribution Centre Operations during the Kerala Floods - Teaching Note
Joshin John; Neetha J. Eappen; Mercia JustinTeaching Note IVEY-8B20D006-EService and Operations ManagementTeaching note for product 9B20D006.Starting at €0.00
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Astro-Vision FutureTech: Envisioning the Future
Joshy Joseph; Joshin John; Pandarath Ravindran ArjunCase IVEY-9B20M155-EStrategyIn February 2016, the managing director of Astro-Vision Futuretech Private Limited (Astro-Vision), one of the leading astrology product and service providers in India, was deliberating his company’s strategic options. He had to decide on the strategic dirStarting at €8.20
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St. Gianna Healthcare: Service Management
Joshin John; Neetha J. EappenCase IVEY-W33857-EDecision Analysis, Service and Operations ManagementSt. Gianna Healthcare (SGH) was a community health centre located in Kochi, in the southern state of Kerala, India, offering government-approved medical checkups and health certifications, specialist consulting services in obstetrics and gynecology, and dental care. SGH’s medical administrator was concerned about service management issues at the clinic in recent months. While there had been a recent increase in patient numbers, she was concerned ...Starting at €8.20
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St. Gianna Healthcare: Service Management - Teaching Note
Joshin John; Neetha J. EappenTeaching Note IVEY-W33858-EDecision Analysis, Service and Operations ManagementTeaching note for product W33857.Starting at €0.00
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Wooden Bakery: Should It Enter the U.S. Market
Hagop Panossian; Dima JamaliCase IVEY-9B16M128-EEntrepreneurship, StrategyA leading family-owned Lebanese bakery-convenience store chain, Wooden Bakery, was in the process of deciding the company’s next options for growth in Lebanon and in the Gulf Cooperation Council countries. The owner was pondering the use of aggressive growth strategies such as franchising and area-development franchising. Additionally, the founder of the company and its board members were facing the biggest decision in the company’s history as th...Starting at €8.20
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BLC Bank and the Quest for Women's Empowerment in MENA
Farah Matar; Dima JamaliCase IVEY-9B15M106-EEntrepreneurship, StrategyIn 2010, the assistant general manager and head of strategic development at Lebanon’s BLC Bank attended the annual summit of the Global Banking Alliance for Women, a leading organization of financial institutions that drove the creation of women’s wealth worldwide. On her return to Beirut, she encouraged her bank to capitalize on the inclusion of women as a relevant differentiator from both a business and societal perspective. The result of resea...Starting at €8.20
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Safe Boat Trip Ltd.: Launching the Flying Ferries
Joshin John; Neetha J. Eappen; Sushil KumarCase IVEY-9B17D015-EEntrepreneurship, Service and Operations Management, StrategySafe Boat Trip Private Limited (Safe Boat Trip) of Kerala, India, is planning to launch a hydrofoil ferry service connecting the Port of Kochi, India, with two other ports in the state of Kerala by August 2016, to benefit from the tourism potential of the season in Kerala. The managing director has asked the principal superintendent of Safe Boat Trip to prepare a project plan for the boats to be commissioned into service, following approval from ...Starting at €8.20
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Sustainability in the Arab World: The Aramex Way
Dima Jamali; Cedric DawkinsCase IVEY-9B11M060-EEntrepreneurship, Leadership and People Management, StrategyIn 1982, Fadi Ghandour founded Aramex, a leading provider of logistics and transportation solutions with headquarters in Amman, Jordan. From its early inception, Ghandour strategically included principles and practices of corporate social responsibility (CSR) and sustainability in the company’s culture in order to align business interests and competence with stakeholders’ needs. The community and environment were regarded as key stakeholders driv...Starting at €8.20
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Safe Boat Trip Ltd.: Launching the Flying Ferries - Teaching Note
Joshin John; Neetha J. Eappen; Sushil KumarTeaching Note IVEY-8B17D015-EService and Operations ManagementTeaching note for product 9B17D015.Starting at €0.00
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Wooden Bakery: Should It Enter the U.S. Market - Teaching Note
Hagop Panossian; Dima JamaliTeaching Note IVEY-8B16M128-EStrategyTeaching note for product 9B16M128.Starting at €0.00