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Microsoft IT India
Shih, Willy; Pierson, Margaret; Down, Alexander; Jurist, William; Medicina, Diego; Wang, HelenCaso HBS-612078-ETo maximize their effectiveness, color cases should be printed in color. Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond, and managing an organization that was perceived as less strategic than its sister Microsoft India Development Center with which it shared the Hyderabad, India site. The case follows Biyani's thought process in diagnosing the or...Desde 8,20 €
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Business-driven Research at IBM Research India
Shih, Willy; Pierson, Margaret; Agarwal, Pankaj; Medicina, Diego; Prajogo, JuanCaso HBS-612076-EWhat is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from employees who were accustomed to so-called pure basic research. The case looks at the Spoken Web project, a good example of use-inspired research for which management has yet to develo...Desde 8,20 €