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Mate1.com: Digital Dating Dilemma
Derrick Neufeld; Charles Wasserman; Dharsana Vijayaratnam; Thomas Yuk; Sharon Bir; Deb ElkinkCaso IVEY-9B17E015-EIniciativa emprendedora, Tecnologías de la informaciónIn 2017, a successful online dating company, Mate1.com, based in Montreal, was pursuing a two-year goal of increasing revenue by 50 per cent and net operating margin by 15 per cent. However, its ambitions were being hampered by unavoidably high advertising costs, an inadequate reporting system, and a maturing industry life cycle. Should the firm explore new business models and consider acquiring a competitor—or was it time to divest and sell the ...Desde 8,20 €
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Furniture Bank: Entrepreneurial Growth in the Social Sector
Derrick Neufeld; Yasser RahrovaniCaso IVEY-9B16E040-EIniciativa emprendedora, Tecnologías de la informaciónIn 2015, the executive director of Furniture Bank had successfully managed the Toronto social-service agency by turning a $300,000 net loss two years prior into a $100,000 net income. He had employed a variety of strategies and information technologies to integrate and rationalize business processes that resulted in significant productivity and performance improvements. However, Furniture Bank, which collected unneeded furnishings from donors and...Desde 8,20 €
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Mafiaboy
Derrick NeufeldCaso IVEY-9B10E020-ETecnologías de la informaciónThis case opens with a fictitious yet common situation of a corporate executive who is uncertain how to respond to a distributed denial of service (DDoS) attack. It provides some anecdotes and statistics relating to DDoS attacks, and then briefly tells the story of Michael Calce, nicknamed Mafiaboy, who as a young teen effectively launched attacks that shut down companies such as Amazon, CNN, Dell, eBay and Yahoo! The basic DDoS process is explai...Desde 8,20 €
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CAA Roadside APP
Derrick NeufeldCaso IVEY-9B10E022-ETecnologías de la informaciónThis case describes a real scenario in which an elderly couple's vehicle is stranded in a remote location, causing emergency services to be dispatched at significant effort and cost, whereas an inexpensive tow truck dispatch would have completely resolved the problem. To prevent these kinds of false alarm situations, the Canadian Automobile Association (CAA) has developed a free iPhone application called CAA Roadside, which takes advantage of loc...Desde 8,20 €
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OpenText Corporation
Derrick NeufeldCaso IVEY-9B10E021-ETecnologías de la informaciónThis case focuses on Open Text, a Canadian software development firm that offers enterprise class, knowledge management tools. Three major customer implementations of Open Text software tools are described: Hyatt Hotels created an effective centralized meeting platform and improved customer service; Siemens AG dramatically improved its routine workflow processes; and EnCana sped up information access using a map-based interface to its document re...Desde 8,20 €
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HTT Supercar
Derrick Neufeld; Liliana Lopez JimenezCaso IVEY-9B12E001-EIniciativa emprendedora, Tecnologías de la informaciónThe case focuses on HTT, a small Canadian automotive manufacturer working in the highly specialized niche of supercars. HTT was only three months away from finishing the design stage of its vehicle, the Pléthore, and had to make decisions regarding the production stage. Among them, the company needed to decide how it would support its value chain processes with information technology (IT). However, a detailed set of requirements for an IT system ...Desde 8,20 €
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Nuway Software
Derrick Neufeld; Ramasastry ChandrasekharCaso IVEY-9B09E005-EIniciativa emprendedora, Tecnologías de la informaciónThe founder and president of Nuway Software (Nuway) must determine the pricing strategy for their new internally-developed mobile software product, Nulogic. Nuway develops custom mobile software applications that provide great competitive advantage to each of their customers; no two software modules it develops are similar. Nuway is now ready to market Nulogic as a stand-alone product and has identified three unique customer segments: Corporate i...Desde 8,20 €
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Canada Health Infoway
Derrick NeufeldCaso IVEY-9B10E019-EConocimiento y comunicación, Tecnologías de la informaciónThis case introduces Canada's IT-reliant healthcare system, using three real vignettes: an unconscious emergency room patient whose electronic health record (EHR) may have saved his life; a patient whose health problems and complex drug plan was effectively and holistically managed by pharmacists using a shared information system; and a bone marrow transplant patient who was able to remain in his remote community, and retain his quality of life, ...Desde 8,20 €
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Binnj on the Apple iPad
Derrick Neufeld; Ken MarkCaso IVEY-9B10E024-EIniciativa emprendedora, Tecnologías de la informaciónIn this dialogue-styled case, Binnj’s CEO has assembled a team of people for a 100-day science experiment to determine whether a new high-tech business venture is worth pursuing. He is focused on an untapped market — a new kind of restaurant menu service built on the Apple iPad platform. Members of the team are excited and have been working furiously on the project while retaining their full-time jobs. They have developed a prototype of the techn...Desde 8,20 €
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1-888-Junk-Van
Derrick Neufeld; Liliana Lopez JimenezCaso IVEY-9B11E025-EIniciativa emprendedora, Servicios y operaciones, Tecnologías de la informaciónThe case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business. Marcus Kingo, the business owner, has five alternatives from which to choose: a database upgrade, contracting out development of a new software application, using Google Docs, using an online tool framed as Platform as a Service (PaaS), or implementing a small-business enterprise resource-plann...Desde 8,20 €