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CVWarehouse (A): Aventuras off-line y on-line en el sector de la selección de personal: Una directora general que cuestiona los viejos modelos mentales y empresariales
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-16Iniciativa emprendedora, Innovación y cambio, Tecnologías de la informaciónEn este caso se describe el trabajo de una directora general belga para cambiar los modelos de negocio de dos compañías que ha creado en el sector de los recursos humanos. La primera compañía es una consultora offline de recursos humanos y la segunda es una innovadora iniciativa surgida de la primera y basada en Internet. En el caso se describen sus dificultades para atraer capital riesgo y cómo lo consigue finalmente. Lo que es más importante, ...Desde 8,20 €
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CVWarehouse (A): Offline-and Online-Adventures in the Recruitment Industry: A female CEO who challenges mental and business models
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-16-EIniciativa emprendedora, Innovación y cambio, Tecnologías de la informaciónThis FocusCase describes how a female CEO from Belgium is trying to change the business models in the HR industry with the two companies she set up. The first company is an "offline" HR consulting company, while the second one is an innovative spin-off from her first venture and Internet-based. The case decribes how difficult it was for her to attract venture capital, but how she finally succeeds. But more importantly, she runs into a significant...Desde 8,20 €
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elBulli's Magic Recipe - Teaching Note
Prats, Mª JuliaNota del Instructor ET-19-EIniciativa emprendedoraThe restaurant elBulli illustrates Schumpeters innovation concept of creative destruction. In an age-old industry, using the conventional products as a base to create both new dishes and a superb clients experience, elBullis team has reinvented dining blending tradition and technological innovation.Desde 0,00 €
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Luis Canto
Rajaraman, Aarthi; Martín Cabiedes, Luis; Prats, Mª JuliaCaso E-131Iniciativa emprendedoraHasta el accidente (un coche le había arrollado cuando iba en bicicleta) había sido durante seis años un exitoso consultor en Benson & Company. No obstante, después del accidente, y tras ser operado en dos ocasiones, Luis Canto dispuso de un montón de tiempo libre. El accidente le había obligado a revaluar lo que estaba haciendo con su vida y, casi inmediatamente, supo que no se reintegraría a su trabajo en Benson.Desde 8,20 €
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Managing Queues in Bank Branches: BBVA Case (A)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCaso P-1133-EServicios y operacionesIn 2012, BBVA, one of the world's leading banks, is considering how to improve the operations of its bank branches in an effort to improve customer service while reducing costs - all while taking into account that it is a channel for which a more commercial approach is now desirable.Desde 8,20 €
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Luis Canto
Rajaraman, Aarthi; Martín Cabiedes, Luis; Prats, Mª JuliaCaso E-131-EIniciativa emprendedoraUp until the accident (in which his bicycle was hit by a car) he had been on a successful, six-year consulting run at Benson & Company. However, post-accident and two surgeries later, Luis Canto had plenty of free time on his hands. The accident had forced him to re-evaluate what he was doing with his life, and almost at once, he knew that he would not go back to the job at Benson.Desde 8,20 €
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eBay España y su comunidad de usuarios
Moscoso, Philip; Lago, AlejandroCaso P-1079Servicios y operaciones, Tecnologías de la informaciónEl caso se centra en cómo eBay involucra a su comunidad de usuarios en todas sus actividades de negocio, desde la toma de decisiones estratégicas hasta la propia operativa. Para ello ha desarrollado una serie de instrumentos de comunicación muy sofisticados. Concretamente, el caso plantea ajustes en los precios de inserción y las comisiones de venta, así cómo mejorar la detección de productos falsos en la plataforma.Desde 8,20 €
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Capacity Management in Operations Systems
Lago, Alejandro; Moscoso, Philip; Sachon, MarcNota técnica PN-464-EServicios y operacionesThis technical note discusses how to analyze and manage the capacity of an operations system. The main reason for analyzing capacity is to find the answer to this question: what is the maximum amount of money an operations system can generate (via products or services)? The note presents a general methodology for capacity analysis, illustrated with a variety of examples, which present typical real-life complexities such as batch production, non-s...Desde 8,20 €
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Netflix: from DVD-by-mail to streaming
Lago, Alejandro; Moscoso, Philip; Sastre Boquet, IsaacEjercicio PE-84-EInnovación y cambio, Servicios y operaciones, Tecnologías de la informaciónSince its foundation in 1997 Netflix has been a major success story. For the year 2020 the company expected to achieve revenues of around 25 billion dollars and 200 million customers in 190 countries. This exercise provides information on how Netflix's business models has developed over the years. The objective is to analyze the digital transformation of the streaming model and its sustainability going forward, as it faces competitors like Disney...Desde 8,20 €
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Netflix: From "Clicks and Bricks" to Digital Movie Delivery (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, Philip; Sieber, SandraEjercicio PE-75-PBInnovación y cambio, Servicios y operaciones, Tecnologías de la informaciónNetflix is a U.S. provider of on-demand Internet streaming media and flat rate DVD-by-mail services. The company experienced incredible success since its beginnings in 1997. During 2010, revenue jumped 29% to $2.16 billion, and stock price increased 219% to $175.70. It also added 8 million subscribers, bringing its total to over 20 million. In the summer of 2011 the company first announced the spin-off of its traditional DVD rental operations fro...Desde 8,20 €