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Queue Management: Methodology for Basic Queue Analysis
Lago, Alejandro; Martínez de Albéniz, VictorNota técnica PN-441-EServicios y operacionesThis technical note gives a brief account of the methodology for dealing with stochastic queue problems in an analytic way. It is intended to be a guide for the reader to follow the process step by step. This document complements technical note PN-427 which gives a more detailed description of queue phenomena.Desde 8,20 €
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Quality in the Eye of the Beholder
Mitra, Debanjan; Golder, Pn; Golder, Peter N.Artículo HBS-F0704H-EMarketingConsumers are slow to notice positive or negative changes in a product's quality, and that could have important implications for your company's marketing plan.Desde 8,20 €
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BMW-British Aerospace: The Rover Deal
Miller, PaddyCaso FH-522-ELiderazgo y Dirección de personasIn February 1994, British Aerospace announced the sale of Rover Group Holdings to BMW, the German automobile manufacturer. This case deals with the events leading up to the announcement and the implications for Rover's partner, Honda. The reaction of politicians, the media, the Stock Exchange and the trades unions was varied and posed difficult problems for Rover's management. This case won an award in the European Case Clearing House's 1994 Ente...Desde 8,20 €
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Logistics
Marhuenda M. J.; Munoz-Seca, BeatrizNota técnica PN-313-EServicios y operacionesDesde 8,20 €
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Customer-supplier integration
Nueno, PedroNota técnica PN-356-EServicios y operacionesDesde 8,20 €
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Interference times. Queue management
Ribera, JaumeNota técnica PN-373-EServicios y operacionesDesde 8,20 €
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Determination of Safety Inventory
Ribera, JaumeNota técnica PN-323-EServicios y operacionesDesde 8,20 €
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Concurrent Activities: Project planning
Ribera, JaumeNota técnica PN-317-EServicios y operacionesDesde 8,20 €