7-Eleven

On analyzing the next-generation ATMs that the 7-Eleven chain of convenience stores was installing in its stores, a consulting firm specialized in payment systems anticipated major changes in the payments sector in the medium and longer term. How would the banks react to further encroachment on their business, already under pressure from traditional competitors and new players backed by the latest technologies?

Collection: IESE (España)
Ref: F-755-E
Format: PDF
Number of pages: 11
Publication Date: Sep 30, 2003
Language: English, Spanish

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Description

On analyzing the next-generation ATMs that the 7-Eleven chain of convenience stores was installing in its stores, a consulting firm specialized in payment systems anticipated major changes in the payments sector in the medium and longer term. How would the banks react to further encroachment on their business, already under pressure from traditional competitors and new players backed by the latest technologies?
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Year: 2003
Geographic Setting: Estados Unidos

Learning Objective

To show how the 7-Eleven strategy created opportunities and threats in the payments industry.

7-Eleven

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"7-Eleven"