Agilent Technologies' Shared Services Centre in Barcelona

The case, first, describes the organization and human resources policies; second, shows the steps taken by the management of the centre to carry over and consolidate the culture of the company in an environment composed of persons of thirty-two different nationalities; third, records the opinions of several managers, supervisors and employees about the advantages and the disadvantages of diversity.
Collection: IESE (España)
Ref: DPO-17-E
Format: PDF
Number of pages: 22
Publication Date: Jul 4, 2003
Language: English, Spanish

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Description

The case, first, describes the organization and human resources policies; second, shows the steps taken by the management of the centre to carry over and consolidate the culture of the company in an environment composed of persons of thirty-two different nationalities; third, records the opinions of several managers, supervisors and employees about the advantages and the disadvantages of diversity.
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Year: 2003
Geographic Setting: España

Learning Objective

Cross- cultural management.

Agilent Technologies' Shared Services Centre in Barcelona

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"Agilent Technologies' Shared Services Centre in Barcelona"