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IESE Insight. Issue 15. Fourth Quarter 2012
IESE InsightMagazine REV-36-EAccounting and Control, Business Ethics and Corporate Social Responsibility, Economics, Entrepreneurship, Finance, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategyClaus Rerup (Richard Ivey School of Business) presents a framework for companies to improve their capability to pick up on signals that impending crises give off before they happen. The corporate communications consultant Alfonso González-Herrero looks at the key issues that companies must address, with forecasting and planning, in order to safeguard their reputations. IESE's José R. Pin provides a guide to help managers lead and communicate, so ...Starting at €22.00
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Ethics Away from Home (Spanish version)
Donaldson, ThomasArticle HBS-96502Business Ethics and Corporate Social ResponsibilityWhat should managers working abroad do when they encounter business practices that seem unethical? Should they, in the spirit of cultural relativism, tell themselves to do in Rome as the Romans do? Or should they take an absolutist approach, using the ethical standards they use at home no matter where they are? Many business practices are neither black nor white but exist in a gray zone, a moral free space through which managers must navigate. Le...Starting at €8.20
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La plataforma «Brent Spar» de Shell (B)
Melé, Domènec; Jardí L.Case TD-126Business Ethics and Corporate Social ResponsibilityAnte las presiones recibidas desde varios sectores, la multinacional Shell decide replantearse su decisión inicial de hundir la plataforma Brent Spar. Shell encarga un estudio a una consultora independiente para verificar los datos sobre la cantidad de resudios tóxicos que contenía la plataforma. Se reafirma que los datos alegados por Greenpeace eran erróneos, y así lo reconoce publicamente. Sin embargo, sigue insistiendo en su oposición al hund...Starting at €5.74
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Shell's «Brent Spar» loading buoy (B)
Melé, Domènec; Jardí L.Case TD-126-EBusiness Ethics and Corporate Social ResponsibilityStarting at €5.74
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The Business of Pain: Johnson & Johnson and the Promise of Opioids (B)
Snowberg, Erik; Fetter, Trevor; Schulman, Amy W.Case HBS-720423-EBusiness Ethics and Corporate Social ResponsibilityThis case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson's (J&J) subsidiary Janssen has to decide whether or not to launch a new opioid painkiller-the first such launch in 25 years-amidst growing concerns about opioid abuse in the U.S. The (A) case starts with the history of human interactio...Starting at €5.74
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Las compras preceden a la confianza en la tienda
Castaldo, SandroArticle ART-1601Business Ethics and Corporate Social Responsibility, MarketingRestaurar la confianza del consumidor sigue siendo para los distribuidores minoristas, como para muchos otros negocios, una tarea ardua. El aumento de los productos de marca propia ayuda, pues crea una nueva reputación e identidad. Antes se creía que los consumidores compraban estas gangas porque confiaban en la tienda. Pero desde que estos productos han ganado en calidad, hasta el punto de medirse con las marcas principales del mercado, asistimo...Starting at €8.20
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Learning to Navigate the Rough Seas of Ethics
Kusyk, SophiaArticle ART-1788-EBusiness Ethics and Corporate Social ResponsibilityIs our reasoning sound when we justify using sweatshops in Asian countries, paying bribes to secure contracts, and tolerating social and environmental degradation based on the argument that everyone else is doing it, and if we dont, a competitor will? Doing business across borders presents a minefield of ethical dilemmas that many managers are ill-equipped to deal with. This article tackles three main myths surrounding cross-cultural management:...Starting at €8.20
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Las cosas claras
IESE InsightArticle ART-1973Business Ethics and Corporate Social Responsibility, Knowledge and CommunicationLa corrupción tiene múltiples caras y no entiende de fronteras, así que conviene estar preparado para cualquier contingencia. ¿Qué haría si le intentaran extorsionar? Muchas de las medidas de Addiopizzo para enfrentarse a la mafia son de aplicación universal.Starting at €8.20
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Soft Power and Personal Magnetism: Brendan Bracken
Leggett, Brian O'ConnorCase DPO-136-EBusiness Ethics and Corporate Social Responsibility, Leadership and People Management: If one has professional credibility and is charming and articulate, does personal credibility, in so far as one's private life is concerned, really matter in the long run? This case is not only about the balance between professional and personal credibility; it also covers the importance of perception in the communication process. The world has known many great survivors and certainly our protagonist in this case, Brendan Bracken, was one of th...Starting at €8.20
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La plataforma «Brent Spar» de Shell (A)
Melé, Domènec; Jardí L.Case TD-125Business Ethics and Corporate Social ResponsibilityShell se plantea hundir la planta de almacenamiento "Brent spar" ya obsoleta. Su decisión es cuestionada por el grupo ecologista Greenpeace que inicia una fuerte campaña contra la compañía incluyendo un fuerte boycot a las gasolineras de la Shell. Esta organización obtiene una respuesta muy favorable del público y de los políticos. Caen fuertemente las ventas y la dirección de Shell se replantea la decisión inicial.Starting at €8.20