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IESE (España)
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Understand Your Network and Let Knowledge Flow
Tortoriello, MarcoArticle ART-2274-EInnovation and Change, Knowledge and CommunicationCompanies communicate and operate across vast social and geographical spaces. The way that valuable knowledge is shared and transferred across these spaces is essential for creating and sustaining a healthy culture of innovation. To facilitate this, managers must look beyond formal organizational structures to the informal networks of ties and relationships that employees form across functions and divisions. Through his research, IESE Prof. Marco...Starting at €8.20
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Visualizing Your Social Network
Ferraro, Fabrizio; Tortoriello, MarcoTechnical Note SMN-687-EStrategyThe technical note provides different options for visualizing one's social network. Drawing a picture of your social network, and of the broader social network in your company, might help you go beyond a simplistic view of what your contacts are (Who do you know?) and think about how the people in your company are connected to each other (your indirect contacts).Starting at €8.20
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Choque cultural y conflicto laboral: Sài nóng Restaurant (B)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-204Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEl caso B relata como la empresa decidió despedir a los 14 cocineros chinos líderes de esta huelga. Otros 10 decidieron dejar la empresa en solidaridad a los mismos y los sindicatos apoyaron al colectivo chino manifestando la improcedencia de estos despidos.Starting at €5.74
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A Cross Cultural Crash and Labour Conflict: Sài nóng Restaurant (A)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-203-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThis case refers the store of a Chinese restaurant chain purchased by an American Food Industry Holding. Regardless of his successful career in the company, Juan Antonio can't reach and understanding with the Chinese workers. Besides, they enjoy special perks inside the company because they are the cooks and the success of the business depends mostly of them. Rank wise they are directly under a specific director for the Chinese workers and the G...Starting at €8.20
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A Cross Cultural Crash and Labour Conflict: Sài nóng Restaurant (B)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-204-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementCase B tells us how the company decided to fired the 14 Chinese cooks leading the strike. Another 10 decided to leave the company in solidarity and the unions supported the Chinese arguing the dismissals were unsuitable.Starting at €5.74
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El poder de las relaciones informales para innovar
Tortoriello, MarcoArticle ART-2274Innovation and Change, Knowledge and CommunicationMás allá de las estructuras formales de la organización, los empleados establecen vínculos que los directivos no deberían pasar por alto. El intercambio de conocimiento que se produce entre ellos a través de los espacios geográficos y sociales de las empresas es esencial para la innovación. Partiendo de su investigación, el profesor del IESE Marco Tortoriello propone varias estrategias para potenciar estas redes informales. El primer paso es iden...Starting at €8.20
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Choque cultural y conflicto laboral: Sài nóng Restaurant (A)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-203Business Ethics and Corporate Social Responsibility, Leadership and People ManagementLa historia que relata el caso trata de una cadena de restaurantes chinos comprada por un Holding de restauración americana. En el caso A se presenta la trayectoria profesional de un camarero que llega a gerente de restaurante. A pesar de su trayectoria positiva en la empresa, Juan Antonio no logra entenderse con el colectivo de trabajadores chinos. Además estos gozan de un estatus especial dentro de la empresa, ya que son los cocineros y el éxi...Starting at €8.20