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IESE (España)
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Manufacturas Riaño, S.A. (A)
Mata A.; Pin Arboledas, José RamónCase FH-327Leadership and People ManagementLa empresa contrata un nuevo director general. Éste no se aclara con el director de fábrica y contrata uno nuevo mediante un «head hunter». ¿Qué instrucciones le debería dar? ¿Qué consecuencias previsibles de choque tendrán el nuevo y el antiguo? ¿Cómo intentar resolverlas?Starting at €8.20
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Manufacturas Riaño, S.A. (C)
Mata A.; Pin Arboledas, José RamónCase FH-329Leadership and People ManagementLa empresa contrata un nuevo director general. Este no se aclara con el director de fábrica y contrata uno nuevo mediante un «head hunter». ¿Qué instrucciones le debería dar? ¿Qué consecuencias previsibles de choque tendrán el nuevo y el antiguo? ¿Cómo intentar resolverlas?Starting at €5.74
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Manufacturas Riaño, S.A. (C)
Mata A.; Pin Arboledas, José RamónCase FH-329-ELeadership and People ManagementThe company has hired a new managing director, who does not see eye to eye with the plant manager and hires a new one through a headhunter. What instructions should be given? What are the foreseeable consequences of the conflict between the old one and the new one? How can these problems be solved?Starting at €5.74
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Hospital Universitari Vall d'Hebron: gestión de la COVID-19 (abreviado)
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, Miguel; Esquerdo, Mariona; Arnal, LaiaCase P-1192Innovation and Change, Service and Operations ManagementEl caso describe los cambios que se produjeron en el Hospital Universitari Vall d'Hebron, el mayor hospital terciario en Barcelona, durante la pandemia de la COVID-19, cuando tuvo que transformarse en un hospital de enfermedades infeccionas dedicado al coronavirus en un tiempo récord, manteniendo el mismo personal. El director gerente del centro reflexiona sobre la preparación para la pandemia, la llegada de los primeros pacientes COVID, el escal...Starting at €8.20
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Manufacturas Riaño, S.A. (A) (Portuguese Version, Brazil)
Mata A.; Pin Arboledas, José RamónCase FH-327-PBLeadership and People ManagementThe company has hired a new managing director, who does not see eye to eye with the plant manager and hires a new one through a headhunter. What instructions should be given? What are the foreseeable consequences of the conflict between the old one and the new one? How can these problems be solved?Starting at €8.20
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Revenue Management Forensics in Adriatic Wings
Egaña, Javier; Markakis, MihalisCase OIT-8-EService and Operations ManagementThe new Director of Pricing and Revenue Management of a company that rents sailboats in Croatia needs to evaluate the effectiveness of their proprietary algorithm for pricing and capacity allocation. The issue is that the algorithm is, practically, a "black box" to her, i.e., she can observe and analyze its outcomes, but she does not have meaningful access to its inner workings. Consequently, she asks her analysts to put together figures and stat...Starting at €8.20
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COVID-19 Management at Vall d'Hebron University Hospital (Abridged)
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, Miguel; Esquerdo, Mariona; Arnal, LaiaCase P-1192-EInnovation and Change, Service and Operations ManagementThe case describes the changes that occurred at the Vall d'Hebron University Hospital, the largest tertiary hospital in Barcelona, during the beginning of the COVID-19 pandemic, when it had to be transformed into an infectious disease hospital dedicated to the coronavirus in record time and with the same staff as before. The manager of the center reflected on the preparation for the pandemic, the arrival of the first COVID patients, the scaling u...Starting at €8.20
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Hospital Universitari Vall d'Hebron: gestión de la COVID-19
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, MiguelCase P-1188Innovation and Change, Service and Operations ManagementEl caso describe los cambios que se produjeron en el Hospital Universitari Vall d'Hebron, el mayor hospital terciario en Barcelona, durante la pandemia de la COVID-19, cuando tuvo que transformarse en un hospital de enfermedades infeccionas dedicado al coronavirus en un tiempo récord, manteniendo el mismo personal. El director gerente del centro reflexiona sobre la preparación para la pandemia, la llegada de los primeros pacientes COVID, el escal...Starting at €8.20
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Manufacturas Riaño, S.A. (C) (Portuguese Version, Brazil)
Mata A.; Pin Arboledas, José RamónCase FH-329-PBLeadership and People ManagementThe company has hired a new managing director, who does not see eye to eye with the plant manager and hires a new one through a headhunter. What instructions should be given? What are the foreseeable consequences of the conflict between the old one and the new one? How can these problems be solved?Starting at €5.74
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Born in the U.S.A... and Priced by Ticketmaster: Bruce Springsteen and The E-Street Band 2023 Tour
Markakis, Mihalis; Sabrià, FedeCase OIT-6-EService and Operations ManagementBruce Springsteen and his E-Street Band were preparing for their long-awaited 2023 Tour in the US and Europe, when tickets for the concerts went on sale in the summer of 2022 through Ticketmaster. As demand for tickets was expected to exceed supply, the artist and his manager decided to allocate part of these tickets to Ticketmaster's Official Platinum Seats program, which meant that they would be priced dynamically, similarly to the standard pra...Starting at €8.20