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Ivey Business School (Canada)
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Comair South Africa: Team Coaching Taking Off
Amy Moore; Verity Hawarden; Caren ScheepersCase IVEY-9B20C007-ELeadership and People Management, StrategyIn May 2019, the head of Organizational Development and Talent for Comair Limited (Comair), was contemplating the dilemma of stimulating higher buy-in for team coaching—a program in formal leadership development emphasizing collaboration and shared responsibility. The long-standing chief executive officer (CEO) had just resigned. He had focused over the last few years on enabling a leadership style of collaboration where departmental silos would ...Starting at €8.20
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Southern Implants: Designing and Manufacturing Dental Implants to the World - Teaching Note
Amy Moore; Marianne MattheeTeaching Note IVEY-8B20M190-EStrategyTeaching note for product 9B20M190.Starting at €0.00
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Sasol: Tradeoff Considerations for a Just Transition - Teaching Note
Amy Moore; Marianne Matthee; Anthony Wilson-PrangleyTeaching Note IVEY-W31486-EStrategyTeaching note for product W31485.Starting at €0.00
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CCS Logistics: Culture Change Driving Accountability and Responsibility
Amy Moore; Maxine Jaffit; Tanya StevensCase IVEY-W31505-ELeadership and People ManagementThe case features Ina Botha, executive director for South Africa-based Commercial Cold Storage and Logistics (CCS Logistics), critically reflecting on the lessons learned during her tenure leading the organization. Botha initiated and led a three-and-a-half-year culture change journey, which helped improve accountability and results. Now that she was considering a larger role within the organization’s parent company, Oceana Group, she reflected o...Starting at €8.20
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Circl: Coaching Skills Aiming to Promote Leadership and Social Impact - Teaching Note
Amy Moore; Caroline Duncan; Anthony Wilson-PrangleyTeaching Note IVEY-W34672-ELeadership and People ManagementTeaching note for product W34671.Starting at €0.00
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Mobile Blood Donor Clinic: A Discrete Event Simulation Model
Rasha Kashef; Felipe RodriguesCase IVEY-9B17E010-ECorporate GovernanceIn 2017, while donating blood on campus, a management science graduate student noticed that the mobile blood donor clinic set up at his university’s community centre was a congested tandem queuing system. Finding one-and-one-half hours too long for donors to wait, the student considered how the process could be reduced by at least half an hour. He needed to devise a reasonably precise model to represent the donor flow in the clinic. Using either ...Starting at €8.20
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Anglo American South Africa: Strategically Mining Leadership Talent for Succession - Teaching Note
Amy Moore; Verity Hawarden; Caren ScheepersTeaching Note IVEY-8B19C004-ELeadership and People ManagementTeaching note for product 9B19C004.Starting at €0.00
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A Note on Queuing Models
Rasha Kashef; Felipe RodriguesTechnical Note IVEY-9B19E006-EDecision AnalysisQueues (or waiting lines) are common in modern life. We wait in lines at the campus cafeteria, to board an airplane, in the emergency room, and when we call a company for customer service. We even wait for applications to be initiated and processed by our smartphone processors, and our online orders wait to be fulfilled at companies’ warehouses before being shipped to us. How long we wait in line depends on several factors and parameters. It may ...Starting at €8.20
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Rowing South Africa: Leadership Lessons through Sport - Teaching Note
Verity Hawarden; Amy MooreTeaching Note IVEY-8B20C056-ELeadership and People ManagementTeaching note for product 9B20C056.Starting at €0.00
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Understanding Text Mining and Sentiment Analysis in Hotel Booking
Rasha Kashef; Sakariya AhmedCase IVEY-9B19E019-EDecision AnalysisA management science professor had an unpleasant experience with a hotel she stayed at in New York City. Consequently, she wanted to figure out if hotel ratings were enough to recommend a hotel, or if customers’ text reviews could be used as more importanStarting at €8.20