This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
IESE (España)
-
Managing Queues in Bank Branches: BBVA Case (A) (Chinese Version)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1133-ZHService and Operations ManagementIn 2012, BBVA, one of the world's leading banks, is considering how to improve the operations of its bank branches in an effort to improve customer service while reducing costs - all while taking into account that it is a channel for which a more commercial approach is now desirable.Starting at €8.20
-
The Payments System
Antón, Miguel; Giné, MireiaTechnical Note FN-648-EFinancePayment systems are necessary for the correct functioning of any modern economy, providing individuals, merchants and firms with the means for making and receiving payments, clearing and settlement.Starting at €8.20
-
How Big Data, AI and Blockchain Are Changing Finance
Giné, Mireia; Antón, MiguelArticle ART-3200-EFinance, Information TechnologiesThe marriage of finance and technology has given rise to new players that are transforming the financial industry. Many of these fintech firms deliver more economical, flexible, user-friendly services, disintermediating financial services and capturing a considerable part of traditional banks' market share. The days of banks serving as the only access point to the financial system are over. Instead, new technologies are ushering in new forms of a...Starting at €8.20
-
Managing Queues in Bank Branches: BBVA Case (A)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1133-EService and Operations ManagementIn 2012, BBVA, one of the world's leading banks, is considering how to improve the operations of its bank branches in an effort to improve customer service while reducing costs - all while taking into account that it is a channel for which a more commercial approach is now desirable.Starting at €8.20
-
Gestión de las colas en las oficinas bancarias: caso BBVA (B)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1134Service and Operations ManagementLa parte (B) del caso presenta dos problemáticas concretas que permiten la aplicación de las pertinentes herramientas de análisis. En primer lugar, se trata de analizar el impacto en las esperas de los clientes de la ausencia temporal de empleados, y, en segundo lugar, de comparar el servicio ofrecido por empelados experimentados o principiantes.Starting at €5.74
-
Finanzas para Directivos
Antón, MiguelInteractive Course FIC-1FinanceEl objetivo de este curso interactivo es proporcionar a los alumnos una metodología a través de la cual puedan analizar la situación financiera de una empresa y desarrollar decisiones de financiación sólidas en consecuencia. 1. Analizar e interpretar los estados financieros. 2. Ejecutar previsiones financieras. 3. Diagnosticar problemas financieros. 4. Desarrollar planes de acción para resolver problemas financieros. -
El impacto del 'big data', la inteligencia artificial y el 'blockchain' en las finanzas
Giné, Mireia; Antón, MiguelArticle ART-3200Finance, Information TechnologiesEl maridaje entre finanzas y tecnología ha dado lugar a nuevos actores que están transformando el sector. Se conocen como fintech y prometen servicios financieros más económicos y flexibles tanto para el consumidor final como para las empresas de todos los sectores. Adiós a los bancos como único punto de acceso al sistema financiero, hola a nuevos mecanismos de financiación asequible, medios de pago más rápidos y eficientes e incluso una mejor re...Starting at €8.20
-
Central Bank Digital Currencies
Antón, Miguel; Giné, Mireia; Ma, DalbertTechnical Note FN-645-EFinanceA CBDC is a digital form of fiat money, which is a currency classified and recognized as money by government regulation, monetary authority, or law.Starting at €8.20
-
bnc10: An Alternative to Traditional Banking
Antón, Miguel; Giné, Mireia; de la Peña, Juan Vidal; Llorens AlbertCase F-969-EEconomics, FinanceNew round of financing for a recently born NeobankStarting at €8.20
-
Investing in Bitcoin
Antón, Miguel; Giné, Mireia; de la Peña, Juan VidalCase F-968-EFinanceStarting at €8.20