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Manik Distribution Agency: An Existential Challenge
Sapna Popli; Bikramjit Rishi; Lovesh JethwaniCase IVEY-W33392-EMarketing, StrategyMr. Dharamdas Desai was running a distribution agency in Madhopura, a town in the state of Madhya Pradesh, India. He asked his son, Paresh, to analyze the business’s financial situation. Paresh found that the business’s post COVID compound annual growth rate was around 4 per cent and the operating profits had also declined. Paresh looked at the business situation and wanted to revamp the business strategically. Paresh came out with three alternat...Starting at €8.20
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Attryb: Artificial Intelligence–Driven Website Personalization for Online Sellers
Sandip Mukhopadhyay; Bikramjit RishiCase IVEY-W36239-EInformation Technologies, MarketingAmid rising online content, modern consumers want a personalized online shopping experience and to be presented with products, services, and deals that are relevant and specific to them. Anil Bains launched Attryb to create a hyper-personalization stack to deliver a meaningful experience to each website user. Using artificial intelligence, machine learning, and statistical models, Attryb’s predictive intelligence model could assess thousands of c...Starting at €8.20
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Café Niloufer: Exploring Potential Growth Alternatives
Bikramjit Rishi; Vinit DaniCase IVEY-W33644-EMarketing, StrategyIn February 2022, Café Niloufer, based in Hyderabad, India, was contemplating transforming its product lines of Irani tea, onion samosas, and Osmania biscuits, to grow its customer base over several other competitive brands. Anumula Shashank, Café Niloufer’s managing director, wanted to update the brand by strengthening their product portfolio to meet the needs of new-age consumers. Cafes/lounges that provided a variety of beverages were projecte...Starting at €8.20
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Paytm: Facing a Targeting Dilemma in a Competitive Market
Harvinder Singh; Bikramjit Rishi; Rahul Batra; Rohith K RCase IVEY-W27743-EDecision Analysis, MarketingPaytm was India’s first digital wallet service provider. It revolutionized the country’s digital payments landscape, but it was slow to adopt Unified Payments Interface (UPI) payments. The entry of WhatsApp into the digital payments industry on November 6, 2020 intensified the competition in the UPI segment of the market that Google Pay and PhonePe already dominated by focusing on person-to-person (P2P) transactions. With a strong 400-million use...Starting at €8.20
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Animall: Driving Innovation In Livestock Trading Through Digitalization
Satyendra C Pandey; Bikramjit Rishi; Raveena ChandnaniCase IVEY-W34207-EMarketing, StrategyIn August 2022, Neetu Yadav and Kirti Jangra, co-founders of Animall, reflected upon their experience of starting a business in a highly competitive and fragmented Indian livestock management market. The industry suffered from a shortage of skilled workforce, inadequate infrastructure, and needed better access to modern technology. Yadav and Jangra were tasked to consider the competition in the digital space, assess the difficulty in penetrating ...Starting at €8.20
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Licious: Marketing Plant-Based Meat
Bikramjit Rishi; Sapna Popli; Lovesh JethwaniCase IVEY-W36260-EMarketing, StrategyIn October 2022, Licious, the market leader in India’s meat industry, launched its new brand UnCrave in the plant-based meat market segment. The launch was aligned with the company’s portfolio diversification strategy, leveraging its strong core brand equity. Unlike typical plant-meat brands that sold to vegan and vegetarian customers, Licious wanted to offer UnCrave to its core meat-consuming customers as an occasional alternative to meat option...Starting at €8.20
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Air India: Back in The Hands of Tata Group
Bikramjit Rishi; Satyendra C PandeyCase IVEY-W27324-EStrategyOn the morning of October 9, 2021, almost all newspapers in India carried the news of the re-privatization of Air India. They celebrated the move by the Government of India to hand back the airline to its original owner, the Tata group. Tata Airlines was founded in 1932 as India’s first airline. The Government of India nationalized the airline in 1953. In October 2021, nearly seven decades after its nationalization, Tata Sons and the Tata group, ...Starting at €8.20