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Comair South Africa: Team Coaching Taking Off
Amy Moore; Verity Hawarden; Caren ScheepersCase IVEY-9B20C007-ELeadership and People Management, StrategyIn May 2019, the head of Organizational Development and Talent for Comair Limited (Comair), was contemplating the dilemma of stimulating higher buy-in for team coaching—a program in formal leadership development emphasizing collaboration and shared responsibility. The long-standing chief executive officer (CEO) had just resigned. He had focused over the last few years on enabling a leadership style of collaboration where departmental silos would ...Starting at €8.20
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AEL South Africa: Leading in a Manufacturing Context
Caren Scheepers; Shalati MaponoponoCase IVEY-9B20C015-ELeadership and People Management, StrategyOn January 8, 2017, Ronald Huggins, plant manager at AEL Mining Services Limited (AEL), needed to come up with innovative ways to keep his employees motivated. This need was driven by the downward trend of the local mining market. In 2011 and 2012, AEL had rolled out a major retrenchment, leaving employees with low morale and motivation, which in turn had affected performance levels. It became apparent that plant performance needed to ramp up. Th...Starting at €8.20
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Sibanye: Changing Mindsets in Mining through Contextual Leadership
Caren Scheepers; Ken MathuCase IVEY-9B16C026-ELeadership and People Management, StrategyIn 2016, the executive vice-president of commercial services for Sibanye Gold, Westonaria (Sibanye), the largest gold producer in South Africa, faced a challenge. The company’s latest acquisition had been particularly difficult, with much resistance from the acquired management team. Although the executive vice-president tried to empathize with the management team who had done things a certain way for decades, he was frustrated with their lack of...Starting at €8.20
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Technology Driven Transformation at Comair Limited
Maxine Jaffit; Caren Scheepers; Jabu MaphalalaCase IVEY-9B15C003-ELeadership and People Management, StrategyComair Limited was South Africa’s largest private airline and consisted of British Airways SA and the low-cost airline kulula.com. After acquiring more fuel-efficient aircraft, Comair decided to adopt Sabre, a reservation and scheduling technology platform. Initially, some Comair executives thought that the Sabre implementation was an IT project, but they soon realized that all employees were affected and that a culture change was required to suc...Starting at €8.20
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Carmién Tea South Africa: International Entrepreneurship in a Born-Global Firm
Caren Scheepers; Marianne Matthee; Lize Du PreezCase IVEY-9B20M103-EEntrepreneurship, StrategyIn September 2019, the founder of Carmién Tea, based in South Africa’s Western Cape province, faced a dilemma. Her company, founded in 1998, was a producer and supplier rooibos tea, which was unique to the mountainous area north of Cape Town. After a newStarting at €8.20
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Constructing the Medupi Power Station
Caren Scheepers; Schalk MaraisCase IVEY-9B12C015-ECorporate Governance, Leadership and People Management, StrategyMedupi was the first baseload project in South Africa in 20 years. It would be the largest dry-cooled, coal-fired power station in the world and was being developed by Eskom, which generated 90 per cent of Southern Africa’s power, at an estimated cost of R125 billion. In spite of the worldwide concern about greener energy, coal remained the most popular power station fuel for South Africa, due to the country’s vast resources of 224 million tonnes...Starting at €8.20
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Old Mutual Limited: Leading Culture Change
Caren Scheepers; Michelle GovenderCase IVEY-9B20C016-ELeadership and People Management, StrategyKarabo Morule is the managing director of Old Mutual Ltd. Personal Finance in South Africa. In June 26, 2018, she is leading a team through the company’s process of organizational change. The dilemma she faces is how to retain the heritage of a shared values-based culture, while also modernizing and strengthening it to express a new customer-led approach with the focal point in Africa. Old Mutual Ltd. is the largest financial services provider in...Starting at €8.20
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Mkhiwa Trust: Contextualizing a Couple’s Servant Leadership
Caren Scheepers; Abdullah Verachia; Natalie van der Veen; Mologadi KekanaCase IVEY-9B20C021-ELeadership and People Management, StrategyOn June 30, 2018, the founders of Mkhiwa Trust, Johannesburg, South Africa, considered their dilemma of deepening their impact in South Africa, using education as a key vehicle to bring about systemic change. The case highlights the evolution of their mutual support throughout their careers. The tragic death of their young son had far-reaching implications for the couple and their business interests, their career aspirations and the focus of many...Starting at €8.20
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SABMiller South Africa: Contextual Leadership in Transforming Culture
Caren Scheepers; Amy MooreCase IVEY-9B17C046-ELeadership and People Management, StrategyIn March 2017, Ajay Maharaj Bachulal was starting his new position as plant manager at SABMiller plc’s (SABMiller's) plant in Polokwane, South Africa. Bachulal had successfully led change at the company's brewery in another province, and he hoped to be as successful at the new plant. His dilemma was how to approach the workforce in Polokwane, and how to adapt to and make changes within the culture specific to that plant. While both plants adhered...Starting at €8.20
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T-Systems South Africa: Commencing Turnaround through Women’s Contextual Leadership
Caren Scheepers; Sheila MotsepeCase IVEY-9B18C045-ELeadership and People Management, StrategyIn late 2016, the board chair of T-Systems South Africa (TSSA), an information technology outsourcing company, faced a new challenge. As the previous chief executive officer (CEO) of the company, the board chair had moved the company from declining revenuStarting at €8.20