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Sales Misconduct at Wells Fargo Community Bank
Srinivasan, Suraj; Campbell, Dennis; Gallani, Susanna; Migdal, AmramCase HBS-118009-EKnowledge and CommunicationSet in early-2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the leadup to the September 2016 announcement that Wells Fargo had settled with regulators for $185 milStarting at €8.20