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Phare-ACE Evaluation - Exercise
Ribera, JaumeExercise PE-49-EService and Operations ManagementBased on the data from a sample of fifty evaluations, a professor tries to estimate when it is likely to finish the whole batch and get home. The exercise proposesthe use of two levels of information.Starting at €8.20
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Managing Service Operations
Buell, Ryan W.Teaching Note HBS-620090-EService and Operations ManagementStarting at €0.00
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Transforming Customer Engagement in Service Operations
Buell, Ryan W.Teaching Note HBS-620089-EService and Operations ManagementStarting at €0.00
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ENCIRC
Soto Araneta, M.; Llano Irusta, M. A.; Healy, RCase IIST-PI-174Service and Operations ManagementQuinn Glass era una de las divisiones con mayor valor dentro del emporio del empresario de Fermanagh Sean Quinn. En abril de 2011, el control de los negocios del Sr. Quinn pasó a manos de un consorcio de inversores entre los cuales se incluía la Irish Bank Resolution Corporation (IBRC, Corporación de Resolución del Banco de Irlanda). Rebautizada con la nueva marca Encirc, la empresa del vidrio fue comprada por la española Vidrala en 2015. El caso...Starting at €8.20