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M-Pesa - Mobile Banking in Kenya
Sieber, Sandra; Lago, Alejandro; GO, TimothyCase SI-192-EInformation Technologies, Innovation and Change, Service and Operations ManagementM-Pesa is an innovative mobile-phone-based money transfer service from Safaricom, the largest mobile network operator in Kenya. M-Pesa allows users with a national ID card or passport to deposit, withdraw and transfer money to other users easily via SMS. Originating from the idea of using mobile technology to help customers make payments to microfinance institutions, M-Pesa had transformed itself into a nationwide money transfer service used by m...Starting at €8.20
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M-Pesa - Mobile Banking in Kenya (Chinese Version)
Sieber, Sandra; Lago, Alejandro; GO, TimothyCase SI-192-ZHInformation Technologies, Innovation and Change, Service and Operations ManagementM-Pesa is an innovative mobile-phone-based money transfer service from Safaricom, the largest mobile network operator in Kenya. M-Pesa allows users with a national ID card or passport to deposit, withdraw and transfer money to other users easily via SMS. Originating from the idea of using mobile technology to help customers make payments to microfinance institutions, M-Pesa had transformed itself into a nationwide money transfer service used by m...Starting at €8.20
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Intrapreneurship en la CCSS: Hospital de Día
Figueroa, Luis; Alfaro, Wendy; Catedrá René Morales de EmprendimientoCase INCAE-31339_SEntrepreneurshipDr. Marco Ferrandino caminaba por los pasillos del Centro Nacional de Control del Dolor y Cuidados Paliativos de la Caja Costarricense del Seguro Social mientras contemplaba la gran cantidad de pacientes que esperaban turno para ser atendidos en ese centro médico de San José, Costa Rica. Marco tuvo la oportunidad de conocer de cerca un modelo particular de atención al paciente terminal denominado Hospital de Día (HDD), que consistía en disponer d...Starting at €8.20