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e-Types A/S, Teaching Note
Austin, Robert D.Teaching Note HBS-609108-EService and Operations ManagementTeaching Note for [606118].Starting at €0.00
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Secom: Managing Information Security in a Risky World
McFarlan, F. Warren; Austin, Robert D.Case HBS-308015-EInformation TechnologiesExamines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product line they should acquire from the largest sStarting at €8.20
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Primark Stores Limited: Low-cost Strategy and Sustainability Initiatives
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M059-EStrategyPrimark was a low-cost, fast-fashion clothing retailer headquartered in the United Kingdom. The company’s low-priced clothing enticed consumers, but it also attracted criticism for exploitative labor practices in the low-cost economies where Primark’s manufacturing was outsourced. However, Primark believed that it created jobs in low-cost economies, and its low prices were the result of efficient initiatives such as no online presence and limited...Starting at €8.20
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Denial of Service Attack (Spanish version)
Austin, Robert D.; Leibrock, Larry; Murray, AlanCase HBS-603S06Service and Operations ManagementDescribes a new CIO trying to manage a denial of service (DOS) attack against his e-retailing business. The attack and its aftermath provide students an opportunity to discuss the business issues that are interwoven with computer security issues.Starting at €8.20
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India Post
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B13M119-EStrategyThe advent of the world wide web and the entry of private players in India’s post-liberalization era resulted in India Post losing a substantial volume of its business to e-mails, faxes, short-message services and private-courier-service providers. Additionally, government policies regarding India Post had long remained unchanged. As a consequence, India Post was caught up in a vicious cycle of decreasing mail traffic, low levels of technology in...Starting at €8.20
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Ford Motor Co.: Supply Chain Strategy
Austin, Robert D.Case HBS-699198-EService and Operations ManagementDescribes Ford's examination of its supply chain to evaluate whether the company should "virtually integrate" on the Dell Computers model.Starting at €8.20
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IBM's Decade of Transformation: Uniting Vision and Values (Spanish Version)
Applegate, Lynda M.; Austin, Robert D.; Heckscher, Charles C.; Michael, Boniface; Collins, ElizabethCase HBS-811S18Leadership and People ManagementComplementa el caso (A). Un resumen no está disponible para este producto.Starting at €8.20
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Supply Chain Strategy (Spanish version)
Austin, Robert D.Case HBS-603S19Service and Operations ManagementDescribes Ford's examination of its supply chain to evaluate whether the company should "virtually integrate" on the Dell Computers model.Starting at €8.20
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Epilogue
Austin, Robert D.; Nolan, Richard L.; O'Donnell, ShannonBook Chapter HBS-1019BC-EInformation TechnologiesIT has changed not only the way we work and conduct business, but also how we (and our customers) play, how we consume, and how we educate our next generations. And yet the IT phenomenon, so evident in the expenditures of every organization, has not yet achieved management attention equal to other areas, such as finance, marketing, operations, and human resources. The main problem according to the authors is the absence of systematic frameworks t...Starting at €8.20
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Accidental Innovation
Austin, Robert D.; Devin, Lee; Sullivan, ErinCase HBS-607082-EService and Operations ManagementDescribes the role accident has historically played in invention and discovery, and raises questions about the importance of variation in business innovation processes.Starting at €8.20