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Standardization and Innovation, The Adventures of an IT Leader, Teaching Note
Austin, Robert D.; Nolan, Richard L.; O'Donnell, ShannonTeaching Note HBS-5507-EInformation Technologies"The Adventures of an IT Leader" invites readers to "walk in the shoes" of a new CIO, Jim Barton, as he spends a difficult year learning effective information technology leadership, sidestepping the pitfalls that make the CIO job the most volatile, high-turnover job in the business. This chapter addresses the problem of proliferating IT technologies.Infrastructure complexity increases the cost of overhead and the demand for IT support; it increas...Starting at €0.00
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ERP and Web-enabled IT (Spanish version)
Nolan, Richard L.; Porter, Kelley; Akers, ChristinaCase HBS-302S26Information TechnologiesIn a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office applications to front-office applications. After ERP (enterprise resource planning), the company spent the next two years electronically connecting with customers. A rewritten version of ...Starting at €8.20
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Information Technology System That Couldn't Deliver (HBR Case Study and Commentary)
Reimus, Byron; Sims, James K.; May, Thornton; Nolan, Richard L.; Distefano, Robert A.; King, JohnArticle HBS-97308-EInformation TechnologiesDiana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on budget. A sophisticated computer-aided system, it enabled Lenox's 10,000-plus agents to do everything from establish a prospect's financial profile, to select the most appropriate products from the company's myriad policies, to generate all the paperwork needed to close a sale. But now Sullivan's b...Starting at €8.20
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An Entrepreneur in the Educational World (A): Principal Matthew Landahl
Yemen, Gerry; Quinn, Ryan W.Case DARDEN-OB-1004-ELeadership and People ManagementThis case reviews the facts behind an effort to transform an underachieving elementary school through the lens of the school principal and the district superintendent. Written from two different perspectives, the principal’s A case (UVA-OB-1004) has Matthew Landahl, a principal at a high functioning school at central office meeting with superintendent and talking about his experiences as a Teach For America (TFA) teacher and how much he missed it...Starting at €8.20
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Gentleman's Furniture Role-Play
Quinn, Ryan W.Case DARDEN-OB-0928-ELeadership and People ManagementManagers trying to execute strategic change often struggle when their strategic initiatives encounter their organization's culture. Being aware of an organization’s culture—the generally unquestioned, shared assumptions people have about "how things should be done around here”—is an ever-present challenge for leaders, to say nothing of trying to change that culture. This fictional role-play case was designed to help students build expertise in un...Starting at €8.20
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The Breakfast of Champions: Can General Mills Make the Dough With Pillsbury? (B)
Quinn, Ryan W.; Yemen, GerryCase DARDEN-OB-0891-ELeadership and People ManagementDespite all the uncertainty mergers and acquisitions create for buyers and sellers, a solid, well-planned postacquisition integration strategy can create opportunity. During the fall of 2001, following a lengthy U.S. Federal Trade Commission (FTC) antitrust review, General Mills Inc. acquired the Pillsbury subsidiary from Diageo PLC with an eye towards enhancing their revenue. Although General Mills financial advisors seemed to think that the bal...Starting at €5.74
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Novell (A): When an Activist Hedge Fund Came Calling on the Board
Nolan, Richard L.Case HBS-916404-ENo corporation and its board of directors is immune to a disruptive shareholder activist attack. The Novell (A) and (B) cases take students through a shareholder activist attack and its aftermath -- a saga that spanned 5 years. The cases outline the activist playbook in conducting an attack, the board's response, and key decisions that must be made.Starting at €8.20
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Novell (B): Board of Directors Aftermath of Hedge Fund Attack
Nolan, Richard L.Case HBS-916405-ESupplement to case 916404. No corporation and its board of directors is immune to a disruptive shareholder activist attack. The Novell (A) and (B) cases take students through a shareholder activist attack and its aftermath-a saga that spanned 5 years. The cases outline the activist playbook in conducting an attack, the board's response, and key decisions that must be made.Starting at €5.74
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An Entrepreneur in the Educational World (B):Principal Matthew Landahl
Yemen, Gerry; Quinn, Ryan W.Case DARDEN-OB-1005-ELeadership and People ManagementThe principal’s B case describes Landahl’s first year at Greer—he seemed to be running from one trouble spot to another, and several problems just kept resurfacing. Student offenses against teachers and each other had decreased, but disorderly and disruptive incidents had increased. Teachers who disagreed with Landahl’s approach undermined his leadership. Greer students had failed to meet Adequate Yearly Progress (AYP) benchmarks for 2007–08; the...Starting at €5.74
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Chapter Seventeen: Innovation
Austin, Robert D.; Nolan, Richard L.; O'Donnell, ShannonBook Chapter HBS-1016BC-EInformation Technologies"The Adventures of an IT Leader" invites readers to "walk in the shoes" of Jim Barton, the new CIO of the fictional IVK Corporation, as he spends a difficult year learning effective information technology leadership, sidestepping the pitfalls that make the CIO job the most volatile, high-turnover job in the business. This chapter reflects on how technology can be used to enhance an organization's innovative capabilities, and the comparison of pla...Starting at €8.20