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Waymo LLC
Wells, John R.; Weinstock, BenjaminCase HBS-719477-EStrategyOn December 5, 2018, Waymo LLC, a subsidiary of Alphabet Inc., launched the United States' first commercial driverless-car ride-hailing service (Waymo One), based in Phoenix, Arizona. As with other ride-hailing services such as Uber and Lyft, Waymo One riders downloaded an app onto their smartphones that allowed them to request pick-up and drop-off points. At launch, Waymo One was limited to an area of roughly 100 square miles, but few doubted th...Starting at €8.20
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Miles Everson at PricewaterhouseCoopers
Eccles, Robert G.; Lane, DavidCase HBS-410062-ELeadership and People ManagementMiles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have responsibility for the firm's largest and most important clients. They must manage a vast external network of client employees and an equally vast internal network of the firm's employ...Starting at €8.20
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Mayhem on Madison (B)
Kohn, A. Eugene; Lane, DavidCase HBS-208102-EFinanceExplains the approvals and construction process for a building to be constructed against neighborhood opposition above an operating bank branch in New York City.Starting at €5.74
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Making UK Energy Smarter
Wells, John R.; Weinstock, BenjaminCase HBS-719438-EStrategyThis case describes the history of the United Kingdom's domestic energy industry and the country's efforts to create a more competitive, greener, and distributed power sector. On July 24, 2017, the United Kingdom government and the industry regulator, the Office of Gas and Electricity Markets (Ofgem), published a report listing 29 actions to be taken to "remove barriers to smart technologies," "enable smart homes and businesses," and "improve acc...Starting at €8.20
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Global Knowledge Management at Danone (A) (Abridged)
Edmondson, Amy C.; Lane, DavidCase HBS-613003-EService and Operations ManagementThis case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assessed the company's knowledge-sharing tools and considers his options going forward. Through informal knowledge marketplaces and sharing networks, Danone had helped managers connect with each other and share good practices peer-to-peer, rather than relying on traditional hierar...Starting at €8.20
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High Wire Act: Credit Suisse and Contingent Capital, Teaching Plan
Rose, Clayton; Lane, DavidTeaching Note HBS-313048-EThis teaching plan is designed to be used in conjunction with the case "High Wire Act: Credit Suisse and Contingent Capital," (A) and (B), HBS Nos. 312-007 and 312-008, to help faculty deepen student comprehension of business issues and energize classroom discussion.Starting at €0.00
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Chrysler Fiat 2009
Harreld, J. Bruce; Marshall, Paul W.; Lane, DavidCase HBS-811030-EEntrepreneurshipIn spring 2009, Chrysler entered a prepackaged bankruptcy and exited 40 days later in a deal with Fiat, the U.S. Treasury, and the UAW that kept the automaker alive. Looking forward, what was necessary for Chrysler to move beyond the life support it had received? What was possible? Looking back, how should the company's restructuring be assessed?Starting at €8.20
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Lincoln Financial Group (B): Making LFD a Reality (Spanish version)
Godes, David B.; Lane, DavidCase HBS-513S25MarketingLFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales management by exploring the link between a shift in the firm's overall strategy (customer intimacy), the structural implementation of this strategy in the form of the creation of a new d...Starting at €5.74
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Leadership Development at Goldman Sachs (Spanish version)
Groysberg, Boris; Snook, Scott A.; Lane, DavidCase HBS-416S10Leadership and People Managementlocation, faculty, content, format, method, target audience, governance, and sponsorship. No one sitting on the management committee had relied on a formal leadership program to reach the top. How skeptical might they be? How do you convince hard-nosed bankers to leave their desks and invest precious time focusing on what many perceived as "soft" issues?Starting at €8.20
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Amazon.com, 2021 (Spanish version)
Wells, John R.; Weinstock, Benjamin; Danskin, Galen; Ellsworth, GabrielCase HBS-718S08StrategyIn January 2019, Amazon.com Inc (Amazon) became the most valuable company in the world, above Microsoft, Apple, and Alphabet (Google). Jeff Bezos, Amazon's founder and CEO was now the world's richest man. On January 31st, 2019, Amazon announced 2018 operating profits of $12.4 billion, up from $178 million in 2014, on sales of $232 billion, up from $89 billion four years earlier. The shareholders expressed their satisfaction, but not all were happ...Starting at €8.20