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Streaming Over Broadband: Why Doesn't My Netflix Work
Greenstein, Shane; Norris, MichaelCase HBS-616007-EService and Operations ManagementIn late 2013 and early 2014, Netflix service over the major U.S. Internet Service Providers (ISPs) suffered major slowdowns. What were the causes of these problems? What could Netflix do to solve them?Starting at €8.20
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The Affordable Care Act Case Series, Teaching Note
Bower, Joseph L.; Norris, MichaelTeaching Note HBS-316136-ETeaching note for cases 315031 through 315041.Starting at €0.00
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The Affordable Care Act (J): Healthcare.gov
Bower, Joseph L.; Norris, MichaelCase HBS-315041-EIn the fall of 2013, Healthcare.gov launches as an insurance exchange for consumers to buy health insurance. The launch is filled with glitches, and some worry if it will imperil the fate of the entire ACA.Starting at €8.20
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JPMorgan Chase: Invested in Detroit (A)
Bower, Joseph L.; Norris, MichaelCase HBS-918406-EBeginning in 2014, JPMorgan Chase launched Invested in Detroit, a $100 million philanthropic investment in the city over five years. The bank worked with local economic development organizations, workforce development organizations, small businesses, philanthropies, and the city government to put in place a series of investments to help turn around the struggling city. In 2017, JPMorgan Chases' chairman and CEO, Jamie Dimon, is faced the with dec...Starting at €8.20
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Al Islami Foods: Partnering for Growth
Applegate, Lynda M.; Norris, MichaelCase HBS-819002-EEntrepreneurshipIn 2018, Al Islami Foods CEO Marwan Al Garem and Chairman Saleh Saeed Lootah have to decide on a potential investment partner. They hope to find the best match for a strategic investment in their Dubai-based halal foods company from a list of three global food companies.Starting at €8.20
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Sarah Powers at Automated Precision Products
Polzer, Jeffrey T.; Norris, Michael; Kelley, Julia; Tobio, KristinaCase HBS-417072-ELeadership and People ManagementIn 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm's email and calendar data to try to find relationships between communications and sales performance.Starting at €8.20
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A Note on Funding Digital Innovation Startups
Lakhani, Karim R.; Norris, Michael; Otazo, AndrewCase HBS-614039-EService and Operations ManagementTo maximize their effectiveness, color cases should be printed in color. This note provides information on the state of startup financing in Silicon Valley in 2013. It details different avenues startups have to raise funding, including venture capital, corporate venture capital, angel investors, incubators, and crowdfunding.Starting at €8.20
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Building a Social Media Culture at Dell
Deshpande, Rohit; Norris, MichaelCase HBS-514096-EMarketingAs Michael Dell refocused his newly-private company on services and solutions, the entire corporation was pushed to embrace social media.Starting at €8.20
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Wayne Ferrari: iAutomation at a Crossroads, Teaching Note
Sharpe, Jim; Norris, MichaelTeaching Note HBS-813126-EEntrepreneurshipTeaching Note for 813120.Starting at €0.00
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The Affordable Care Act (C): Legislative Strategy in the Senate
Bower, Joseph L.; Norris, MichaelCase HBS-315034-EIn 2009, the Senate begins drafting its health care bills. Jurisdiction in the Senate is shared between two committees, but the more important is the Senate Finance Committee.Starting at €5.74