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NYC311
Kontokosta, Constantine E.; Weiss, Mitchell B.; Snively, Christine; Gulick, SarahCase HBS-818056-EEntrepreneurshipJoe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the Mayor's deputies: "Are some communities being underserved by 311? How do we know we are hearing from the right people?" Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009...Starting at €8.20
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Tweetledee Tweetledumb
Thomas WatsonArticle IVEY-9B17TA02-EStrategyWhen it comes to the threat posed by Donald Trump’s Twitter feed, the real problem is how businesses are being told to react.Starting at €8.20
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Mobilizing Character
Thomas WatsonArticle IVEY-W28146-ELeadership and People ManagementUkrainian president Volodymyr Zelensky is a skilled actor, but that’s not what makes him an invaluable leadership role model for his people and the rest of our troubled world.Starting at €8.20
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ofo, Teaching Note
Weiss, Mitchell B.; Oseguera Rodriguez, MarianaTeaching Note HBS-819157-EEntrepreneurshipTeaching note to case 819-063Starting at €0.00
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Fighting Shareholder Populism
Thomas WatsonArticle IVEY-9B19TE01-ELeadership and People ManagementThanks to the spread of populism, corporate directors and managers need to get ready to rumble like never before as weak oversight enables activist investors to manipulate emotions during digital-age proxy fights.Starting at €8.20
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The Deep: Entrepreneurship in the Public Sector (P.E.) (A) and (B), Teaching Plan
Weiss, Mitchell B.Teaching Note HBS-614077-EService and Operations ManagementTeaching plan for cases 614054 and 614055.Starting at €0.00
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Bigbelly
Weiss, Mitchell B.; Snively, ChristineCase HBS-816005-EEntrepreneurshipTo accelerate Bigbelly's sales growth and its "smart cities" positioning, its CEO planned to shift his company from equipment sales to a subscription service. Jack Kutner hoped to re-position Bigbelly's solar-powered trash compacting stations beyond trash and recycling and use them also to provide public space Wi-Fi, advertising, and urban intelligence sensors. "One year from now we will no longer sell any machines," Kutner planned to tell the co...Starting at €8.20
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Voatz
Weiss, Mitchell B.; Halyard, MaddyCase HBS-819123-EEntrepreneurshipNimit Sawhney scrolled through the tweet stream on his phone, unsure of what to make of it on August 6, 2018 or how to respond. Voatz, the Boston-based startup he co-founded and led, provided a mobile-voting platform. In March of 2018, had successfully piloted the new technology to enable U.S. servicemembers stationed abroad to vote securely in West Virginia's primary election. Two West Virginia counties had participated in the first test. Thirte...Starting at €8.20
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New Urban Mechanics, Teaching Note
Weiss, Mitchell B.; Piltch, MatthewTeaching Note HBS-320036-EEntrepreneurshipTeaching note for case 315075.Starting at €0.00
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Trumpeting Fair Debate
Thomas WatsonArticle IVEY-9B17TA03-EStrategyIt takes more than keeping promises to be a good role model as a national leader.Starting at €8.20