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Harnessing Everyday Genius
Hamel, Gary; Zanini, MicheleArticle HBS-R2004F-EStrategyThe view of manual employees as mindless machines dates back to the Industrial Revolution, when most workers were poorly educated, and was entrenched by Frederick Taylor, whose bureaucratic model institutionalized a caste system of thinkers and doers thatStarting at €8.20
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The End of Bureaucracy
Hamel, Gary; Zanini, MicheleArticle HBS-R1806C-ELeadership and People ManagementWhile most business leaders recognize that bureaucracy squashes initiative, risk taking, and creativity, it continues to thrive. In a complex global environment, it's seen as a necessary coping mechanism. Many look to start-ups for an answer. But the most promising solution may have emerged in an unlikely place: the world's largest appliance maker, Haier. Under a renegade CEO, it has been divided into 4,000 self-managing microenterprises. About 2...Starting at €8.20