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¿Qué sabemos de los altos directivos de éxito
Ricart, Joan Enric; Llopis, Jaume; Pastoriza, DavidTechnical Note SMN-677Corporate GovernanceEn este capítulo se revisan una serie de puntos que deben ser centrales en cualquier debate sobre alta dirección: la importancia del alto directivo, qué hace el alto directivo, por qué hace lo que hace, y cómo debe ser la alta dirección en el futuro. En nuestro camino a lo largo de cada uno de estos puntos nos apoyamos en gigantes del "management", como Peter Drucker, John Kotter, Henry Mintzberg, Donald Hambrick, Sumantra Ghoshal y C.A. Bartlet...Starting at €8.20
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Innovation at Uber: The Launch of Express POOL
Farronato, Chiara; MacCormack, Alan; Mehta, SarahCase HBS-619003-EService and Operations ManagementSet in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a few minutes before being matched to a driver. Two weeks after the launch of Express POOL in six U.S. cities, Uber's product managers discover that if riders are made to wait five minu...Starting at €8.20