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Central Bank: The ChexSystems(SM) QualiFile(R) Decision
Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, Peter; Ekins, Emily McClintockCase HBS-208029-EFinanceThe "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building. However, the bank realized that the aggressive pursuit o...Starting at €8.20
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Central Bank: The ChexSystems(SM) QualiFile(R) Decision, Teaching Note
Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, PeterTeaching Note HBS-208038-EFinanceTeaching Note for [208029].Starting at €0.00
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Roller Coaster Ride: The Resignation of a Star, Teaching Note
Groysberg, Boris; Marietta, Geoff E.; Abrahams, RobinTeaching Note HBS-407100-ELeadership and People ManagementTeaching note to (405-031). An abstract is not available for this product.Starting at €0.00
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Making Financial Markets Work For Consumers
Campbell, John Y.; Jackson, Howell E.; Madrian, Brigitte C.; Tufano, PeterArticle HBS-R1107B-EEconomicsIn 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act created a new federal agency, the Consumer Financial Protection Bureau, to improve the functioning of consumer financial services markets. The Bureau is scheduled to open its doors in July 2011. Its first director will be responsible not only for setting the policy direction of the agency but also for establishing its organizational structure and management climate. In this op...Starting at €8.20
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Cowen Inc.: Leveraging Data, Teaching Note
Groysberg, Boris; Abrahams, Robin; Gregg, TriciaTeaching Note HBS-419040-ELeadership and People ManagementTeaching note for case 418035.Starting at €0.00
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The Scandal Effect
Groysberg, Boris; Lin, Eric; Serafeim, George; Abrahams, RobinArticle HBS-R1609H-EExecutives with scandal-tainted companies on their resumes pay a penalty on the job market, even if they clearly had nothing to do with the trouble. Because the scandal effect is lasting, a company you left long ago could have an impact on your current and future job mobility, not to mention your compensation. Overall, executives who suffer from the effect are paid nearly 4% less than their peers. You can't control this risk, the authors write, b...Starting at €8.20
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Teach Workers About the Perils of Debt
Lusardi, Annamaria; Tufano, PeterArticle HBS-F0911A-ELeadership and People ManagementMost consumers don't understand how interest rates work and can't make sound decisions about borrowing. So wouldn't employees be better served by company programs that ventured beyond retirement planning and helped them stop pouring money into credit card fees and payments?Starting at €8.20
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H&R Block 2006
Tufano, Peter; Roy, Arijit; McClintock, EmilyCase HBS-307091-EFinanceMark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but also through the provision of related financial services. A rival offers a pre-season refund lending product that has drawn away Block customers. Ernst feels that the product as stru...Starting at €8.20
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Maggie Wilderotter: Evolution of an Executive, Teaching Note
Groysberg, Boris; Abrahams, RobinTeaching Note HBS-418068-ELeadership and People ManagementTeaching note for case 417091.Starting at €0.00
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Cherie Blair: Inventing Herself
Groysberg, Boris; Abrahams, Robin; Tanne, LindsayCase HBS-411021-ELeadership and People ManagementCherie Blair was famous, or infamous, in the United Kingdom as first lady from 1997 to 2007. Her marriage to Tony Blair, however, was the result of her own groundbreaking career in law--a career she fought to keep during the 10 years of her husband's tenure as Prime Minister, even though it meant bringing suit against his government at times. Blair balanced multiple roles and expectations.Starting at €8.20