This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
-
Fixing Health Care on the Front Lines
Bohmer, Richard M. J.Article HBS-R1004D-ELeadership and People ManagementIn the United States and around the world, there have been plenty of proposals for curing what ails health care. All of them-new organizational forms, alternative payment systems, and free-market competition-aim to tackle a universal challenge: improving the quality of care and reducing, or at least curbing, its cost. But the reality is that regardless of what happens to the many experiments and reform efforts, including the one in Washington, th...Starting at €8.20
-
Hospital Clinic de Barcelona
Bohmer, Richard M. J.; Beyersdorfer, Daniela; Ribera, JaumeCase HBS-614058-EService and Operations ManagementStarting at €8.20
-
Lowell General Physician Hospital Organization
Bohmer, Richard M. J.; Kindred, NatalieCase HBS-612016-EService and Operations ManagementThis case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar budget to cover all care provided to a specific patient population, as well as incentive payments for quality. The AQC was piloted in 2009 by a handful of provider organizations, i...Starting at €8.20
-
The HLB Turnaround
Applegate, Lynda M.; Chakravorti, Bhaskar; Winig, LauraCase HBS-810023-EEntrepreneurshipFord Pearson has recently taken over as CEO of HLB, a Chicago-based product design and development firm (and once one of the largest in the business), to help turn it around after a series of crises that had seriously threatened its survival. Pearson has personally invested in the firm, re-organized many aspects of its operations and has hired a younger executive and turnaround expert, Andrew Macey, as COO to help him in the effort. Pearson and M...Starting at €8.20
-
Martha Johnson and the General Services Administration (B)
Kelman, Steven; Winig, LauraCase HBS-KS1219-EIn June 2009, Martha Johnson was selected to lead the U.S. General Services Administration (GSA), a federal agency headquartered in Washington, D.C that largely oversaw government procurement. After Johnson, a GSA veteran, was sworn into office in February 2010, she told reporters she was committed to holding the GSA to the highest ethical standards. In October 2010, ten months after she took office, four of GSA's Public Buildings Service (PBS) ...Starting at €5.74