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Accounting for the iPhone Upgrade Program (B)
Heese, Jonas; Palepu, Krishna G.; Sherman, H. David; Baraldi, MonicaCase HBS-117039-EAccounting and ControlIn October 2016, Apple Inc. announced the financial results for its fiscal year 2016. CEO Tim Cook commented on a very successful fiscal year 2016 and focused on all the positive financial results. However, Apple's 2016 annual report was also telling another story. Apple's total revenue had decreased 9% and iPhone revenue decreased 13% compared to the fourth quarter of fiscal year 2015. Apple also faced some criticism from consumers regarding the...Starting at €5.74
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Cataumet Boats, Inc., Teaching Note
Sasser, W. Earl, Jr.; Davis, MarkTeaching Note HBS-917510-EService and Operations ManagementTeaching note for case 917509.Starting at €0.00
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Regtech at HSBC, Teaching Note
Dey, Aiyesha; Heese, JonasTeaching Note HBS-120047-EInformation TechnologiesTeaching note for case 120046.Starting at €0.00
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Starling Trust Sciences: Measuring Trust in Organizations, Teaching Note
Dey, Aiyesha; Heese, JonasTeaching Note HBS-120048-EEntrepreneurshipTeaching note for case 120006.Starting at €0.00
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Accounting for Loan Losses at JPMorgan Chase: Predicting Credit Costs, Teaching Note
Heese, Jonas; Kang, Jung KooTeaching Note HBS-124039-EAccounting and ControlTeaching note for 123042.Starting at €0.00
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Auditing Ownership: Measuring Your Organization's Employee and Customer Ownership Capabilities
Heskett, James L.; Sasser, W. Earl, Jr.; Wheeler, JoeBook Chapter HBS-3833BC-EService and Operations ManagementIs your organization capable of making the transition to an ownership state of mind, focusing on the kinds of practices and processes that foster and sustain employee and customer owners? This chapter provides a tool for assessing your ownership capabilities. The ownership audit is intended as more than just a checklist of "must do's" to achieve a higher level of employee and customer ownership in your organization. It is designed to be used peri...Starting at €8.20