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See Yourself as a System: Understanding the Internal and External Forces at Work on the Leader of Adaptive Change
Heifetz, Ronald; Grashow, Alexander; Linsky, MartyBook Chapter HBS-3285BC-ELeadership and People ManagementLike the organization you are trying to lead, you are a complex individual with competing interests and values, preferences and tendencies, aspirations and fears. As the authors suggest, you are a system. To understand your personal system, you have to take stock of your personality, life experiences, cognitive and other skills, and emotional makeup. You also need to appreciate that your behaviors and decisions stem not just from forces within yo...Starting at €8.20
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Cataumet Boats, Inc., Teaching Note
Sasser, W. Earl, Jr.; Davis, MarkTeaching Note HBS-917510-EService and Operations ManagementTeaching note for case 917509.Starting at €0.00
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Broaden Your Bandwidth: Knowing Your Strengths and Weaknesses and How They Impact Your Ability to Lead Adaptive Change
Heifetz, Ronald; Grashow, Alexander; Linsky, MartyBook Chapter HBS-3287BC-ELeadership and People ManagementYour bandwidth--your repertoire of techniques for moving adaptive change forward in your organization--is a key element in the complex system that is you, the leader of adaptive change. These techniques span the spectrum from graceful and inspired rhetoric to in-your-face confrontation. Depending on the situation and the people involved, you have to be able to mix and match techniques as needed. This chapter will help you diagnose your current re...Starting at €8.20
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Auditing Ownership: Measuring Your Organization's Employee and Customer Ownership Capabilities
Heskett, James L.; Sasser, W. Earl, Jr.; Wheeler, JoeBook Chapter HBS-3833BC-EService and Operations ManagementIs your organization capable of making the transition to an ownership state of mind, focusing on the kinds of practices and processes that foster and sustain employee and customer owners? This chapter provides a tool for assessing your ownership capabilities. The ownership audit is intended as more than just a checklist of "must do's" to achieve a higher level of employee and customer ownership in your organization. It is designed to be used peri...Starting at €8.20