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NYC311
Kontokosta, Constantine E.; Weiss, Mitchell B.; Snively, Christine; Gulick, SarahCase HBS-818056-EEntrepreneurshipJoe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the Mayor's deputies: "Are some communities being underserved by 311? How do we know we are hearing from the right people?" Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009...Starting at €8.20
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The HBR Agenda 2011
Ariely, Dan; Brown, Tim; Cappelli, Peter; Davenport, Thomas H.; Duflo, Esther; Fernández-Aráoz, Claudio; Govindarajan, Vijay; Gratton, Lynda; Hackman, J. Richard; Ibarra, Herminia; Kedrosky, Paul; Lafley, A.G.; Li, Charlene; Ma, Jack; Manzoni, Jean-Francois; Pink, Daniel H.; Porter, Michael E.; Schein, Edgar H.; Schmidt, Eric; Schwab, Klaus; Shirky, Clay; Stiglitz, Joseph E.; Sutton, Robert I.; Tyson, LaArticle HBS-R1101B-EKnowledge and CommunicationJoseph E. Stiglitz will be crafting a new postcrisis paradigm for macroeconomics whereby rational individuals interact with imperfect and asymmetric information. Herminia Ibarra will be looking for hard evidence of how "soft" leadership creates value. Eric Schmidt will be planning to scale mobile technology by developing fast networks and providing low-cost smartphones in the poorest parts of the world. Michael Porter will be using modern cost a...Starting at €8.20
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The HBR Agenda 2011 (Spanish version)
Ariely, Dan; Brown, Tim; Cappelli, Peter; Davenport, Thomas H.; Duflo, Esther; Fernández-Aráoz, Claudio; Govindarajan, Vijay; Gratton, Lynda; Hackman, J. Richard; Ibarra, Herminia; Kedrosky, Paul; Lafley, A.G.; Li, Charlene; Ma, Jack; Manzoni, Jean-Francois; Pink, Daniel H.; Porter, Michael E.; Schein, Edgar H.; Schmidt, Eric; Schwab, Klaus; Shirky, Clay; Stiglitz, Joseph E.; Sutton, Robert I.; Tyson, LaArticle HBS-R1101BKnowledge and CommunicationJoseph E. Stiglitz will be crafting a new postcrisis paradigm for macroeconomics whereby rational individuals interact with imperfect and asymmetric information. Herminia Ibarra will be looking for hard evidence of how "soft" leadership creates value. Eric Schmidt will be planning to scale mobile technology by developing fast networks and providing low-cost smartphones in the poorest parts of the world. Michael Porter will be using modern cost a...Starting at €8.20
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The Boss as Human Shield
Sutton, Robert I.Article HBS-R1009K-ELeadership and People ManagementAs employees strive to do their jobs, they face threats to productivity from all quarters-disruptive technology, meddlesome superiors, senseless organizational practices, and abusive clients and customers. Sutton, of Stanford University, reminds us that the best bosses identify and slay those dragons, thereby protecting the time and the dignity of their people and enabling them to focus on real work. Self-awareness is the key to defending employe...Starting at €8.20
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El jefe como escudo humano
Sutton, Robert I.Article HBS-R1009KLeadership and People ManagementA medida que los empleados se esfuerzan por hacer su trabajo, se enfrentan a las amenazas a la productividad de toda la tecnología disruptiva cuartas partes superiores, entrometidos, prácticas organizativas sin sentido, y clientes abusivos y clientes. Sutton, de la Universidad de Stanford, nos recuerda que los mejores jefes de identificar y matar a los dragones, protegiendo de esta manera el tiempo y la dignidad de su pueblo y lo que les permite ...Starting at €8.20
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Cómo ser un buen jefe cuando la economía va mal
Sutton, Robert I.Article HBS-R0906ELeadership and People ManagementIncluso en tiempos de crecimiento económico, es un reto para ser un buen jefe. La investigación muestra que las personas situadas en posiciones de autoridad a menudo llegan a ser menos conscientes de los sentimientos y necesidades de los demás. Mientras tanto, aquellos en los papeles subordinados dedican una energía inmensa de ver e interpretar las acciones de los líderes. Estas tendencias hacen un tándem tóxico, que sólo se ve agravada durante u...Starting at €8.20
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ofo, Teaching Note
Weiss, Mitchell B.; Oseguera Rodriguez, MarianaTeaching Note HBS-819157-EEntrepreneurshipTeaching note to case 819-063Starting at €0.00
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The Deep: Entrepreneurship in the Public Sector (P.E.) (A) and (B), Teaching Plan
Weiss, Mitchell B.Teaching Note HBS-614077-EService and Operations ManagementTeaching plan for cases 614054 and 614055.Starting at €0.00
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Bigbelly
Weiss, Mitchell B.; Snively, ChristineCase HBS-816005-EEntrepreneurshipTo accelerate Bigbelly's sales growth and its "smart cities" positioning, its CEO planned to shift his company from equipment sales to a subscription service. Jack Kutner hoped to re-position Bigbelly's solar-powered trash compacting stations beyond trash and recycling and use them also to provide public space Wi-Fi, advertising, and urban intelligence sensors. "One year from now we will no longer sell any machines," Kutner planned to tell the co...Starting at €8.20
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Voatz
Weiss, Mitchell B.; Halyard, MaddyCase HBS-819123-EEntrepreneurshipNimit Sawhney scrolled through the tweet stream on his phone, unsure of what to make of it on August 6, 2018 or how to respond. Voatz, the Boston-based startup he co-founded and led, provided a mobile-voting platform. In March of 2018, had successfully piloted the new technology to enable U.S. servicemembers stationed abroad to vote securely in West Virginia's primary election. Two West Virginia counties had participated in the first test. Thirte...Starting at €8.20