This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Ensuring Better Leaders and Leadership: Implementing the Five Rules of Effective Leadership
Ulrich, Dave; Smallwood, Norm; Sweetman, KateBook Chapter HBS-3929BC-EAccording to Dave Ulrich, Norm Smallwood, and Kate Sweetman, there are five rules of effective leadership that comprise a leadership code. However, in order to be useful, rules not only have to be defined, but be used and lead to action. In this chapter, the authors explore ideas about how to use all five elements of the code together to build better leadership and to be a better leader. This chapter is excerpted from "The Leadership Code: Five R...Starting at €8.20
-
Nukkad, the Chaitastic Teafé: Consider Efficacy in Growth Options
Bandinee Pradhan; Ritu Srivastava; Meeta DasguptaCase IVEY-9B18A003-EEntrepreneurship, MarketingIn December 2016, the founder of Nukkad, The Chaitastic Teafé Pvt. Ltd. (Nukkad), an organized tea café retail chain, was pleased to see that Nukkad had garnered positive reviews and ratings on numerous social media pages. He was proud of his social enterprise, which encompassed two cafés based in Raipur, Chhattisgarh, India. Since its inception in 2013, Nukkad had created quite a buzz for its distinctive initiative: it specifically employed yout...Starting at €8.20
-
Rule 4: Build the Next Generation--A Cardinal Rule of Effective Leadership
Ulrich, Dave; Smallwood, Norm; Sweetman, KateBook Chapter HBS-3927BC-EToday's talent matters, but tomorrow's talent matters just as much. Leaders who invest in tomorrow's talent build for the future, create sustainability, and ensure a legacy. Human capital should be enhanced just as financial, information, and relationship capital are. To build the next generation, you must be a human capital developer--this chapter shows you how. This chapter is excerpted from "The Leadership Code: Five Rules to Lead By."Starting at €8.20
-
Bikanervala: A Never-ending Quest to Delight Customers
Meeta DasguptaCase IVEY-9B15M044-EStrategyBikanervala — a manufacturer of Indian snacks and sweets and restaurant chain — had a goal to put Indian ethnic food in a prominent position globally. Its initiatives taken over the years had ranged from introducing new cuisines to streamlining processes, systems and standards that helped the firm keep customers happy. Through these initiatives, Bikanervala had been able to diversify and grow both in India and internationally. But the food servic...Starting at €8.20
-
Sidhi Tribal Women's Cooperative: Leadership Succession
Alaknanda Menon; Meeta DasguptaCase IVEY-9B14M134-EEntrepreneurship, StrategySidhi was a cooperative society aimed at rehabilitating destitute tribal women living in one of the poorest states in India. Most of these women were illiterate or had only primary education. A professionally educated non-tribal social entrepreneur has helped these women to set up cottage industries and earn a decent living. Because of her own health concerns, this social entrepreneur needs to resign. Her successor needs to be a woman who can arr...Starting at €8.20
-
Defining Leadership Code: The Five Rules of Effective Leadership
Ulrich, Dave; Smallwood, Norm; Sweetman, KateBook Chapter HBS-3921BC-EKnowledge and CommunicationEveryone agrees that leadership matters. But what makes an effective leader? The answer to this simple question is elusive, but according to Ulrich, Smallwood, and Sweetman, there is actually a leadership code comprised of five rules. If you want to be aStarting at €8.20
-
CPVet
Meeta DasguptaCase IVEY-9B15M078-EEntrepreneurship, StrategyThe director of CPVet in Gurgaon, India, was worried. The cost of running the veterinary clinics was mounting. Was customer behaviour in India with respect to pets changing? Unlike in many developed countries, Indian pet owners were not as willing to think of their pets as their own children and care for them accordingly. However, the industry seemed to be changing and trends showed that spending on pet care was steadily increasing. Were pet owne...Starting at €8.20
-
Oxigen: Nurturing the Mobile Payment Ecosystem in India
Sandip Mukhopadhyay; Meeta Dasgupta; M.P. JaiswalCase IVEY-9B15M124-EStrategyIn 2013, Oxigen Services India Pvt. Ltd. launched a money transfer service integrated with the infrastructure of the National Payment Corporation of India. The Oxigen Wallet, India’s first non-bank wallet, allowed instant money transfers to and from any bank account over an extensive ecosystem, with a large retail presence across India using point-of-sale terminals. Oxigen was a major provider of bill payment and merchant payment services, with c...Starting at €8.20
-
Care Unlimited: An Entrepreneurial Growth Dilemma
Meeta DasguptaCase IVEY-9B18M117-EEntrepreneurship, StrategyCare Unlimited was a start-up in Kolkata, India, engaged in providing support and services to elderly customers whose children lived far away. The venture, four years old, had garnered a clientele who strongly believed in supporting the well-being of their elderly parents. The start-up endeavoured to change the experience of old age by supporting its customers in various chores, and by meaningfully engaging them in the various activities they enj...Starting at €8.20
-
Critterati: Redefining Pet Culture
Meeta DasguptaCase IVEY-9B20M042-EEntrepreneurship, StrategyFounded in 2016, Critterati was India’s first luxury hotel for pets, located in one of the most prominent residential and commercial areas of Gurgaon, India. The basic philosophy of the hotel was that pets provided unconditional love to their owners, so they deserved more than just basic care in return. The number of customers visiting Critterati over the previous three years had increased consistently from 500 in the first year to 1,200 in the s...Starting at €8.20