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NYC311
Kontokosta, Constantine E.; Weiss, Mitchell B.; Snively, Christine; Gulick, SarahCase HBS-818056-EEntrepreneurshipJoe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the Mayor's deputies: "Are some communities being underserved by 311? How do we know we are hearing from the right people?" Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009...Starting at €8.20
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Fitbit
Herzlinger, Regina E.; Snively, Christine; Mehta, SarahCase HBS-317007-EKnowledge and CommunicationIn 2019, Fitbit lost its leadership in the wearable sensor market to Apple and to cheaper alternatives. Why did it lose its market position? How will the proposed acquisition affect it and Google?Starting at €8.20
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Mobile Broadband and the Telecommunications Industry in 2011
Applegate, Lynda M.; Herman, Kerry; Snively, ChristineCase HBS-814009-EEntrepreneurshipMobile broadband carriers provide network access to the Internet for a range of devices (typically portable or mobile), including consumer devices such as smartphones, tablets and E-Readers, but also a host of new emerging devices. Mobile broadband networks enable data to travel in packets over telecommunication (telecom) companies' wireless (or cellular) networks. The number of worldwide mobile cellular subscriptions reached 6 billion in 2011, r...Starting at €8.20
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Wegmans and Listeria: Developing a Proactive Food Safety System for Produce
Goldberg, Ray A.; Snively, ChristineCase HBS-915412-EIn July 2014, supermarket chain Wegmans received notification from supplier Wawona Packing Co. that its peaches arrived in Australia with a small trace of Listeria monocytogenes. While some countries such as Australia allowed low-levels of listeria to be present in certain produce, the U.S. had a zero-tolerance policy, and Wawona issued a voluntary recall of its peaches in the U.S. CEO Danny Wegman considered how Wegmans could become more proacti...Starting at €8.20
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Business Finesse: Soft Skills for Tangible Results--Gen Y Strategies for Developing Interpersonal Abilities
Erickson, TamaraBook Chapter HBS-7822BC-EIn the work world, you will be evaluated on process - your ability to make things happen, to get things done. Success requires interpersonal skills -- you must be able to persuade and influence others. The author offers eight tips on how to develop and use these skills. Some of them, such as thinking positively, capitalize on the strengths of Generation Y; others, like having face-to-face discussions, address common shortcomings. This chapter is...Starting at €8.20
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Find the Perfect Job: Generation Y--Shaping Your Personal Career Strategy
Erickson, TamaraBook Chapter HBS-7818BC-EWhen you select a specific job, you are committing yourself to four things: location, the company's reputation, which you will be associated with, the colleagues you will work with day-to-day, and your actual assignment. Be sure to ask the right questions and look for the right signals when you are interviewing. While it is a lot to think about, it's necessary to do so if you want to find the job that works for you. This chapter is excerpted fro...Starting at €8.20
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Wake Up Call
Fubini, David G.; Snively, ChristineCase HBS-418001-ELeadership and People ManagementIn 1993, three consultants at different stages in their careers must decide how to respond to what they considered to be unethical behavior from a partner at their firm. They each considered the potential consequences of reporting a senior colleague and the impact it could have on their careers.Starting at €8.20
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Taking Stock: Generation X Today--Making the Most of Your Position in the Workplace
Erickson, TamaraBook Chapter HBS-5679BC-EIf you've ever felt sandwiched between the demands of Boomers and Gen Y's in the workplace, you're not alone. Fortunately, there is hope for Generation X, and for you. Jam-packed with practical tips, this chapter delves into what it means to be a Generation X'er and how you can use your generation's unique attributes to your advantage. You will learn how you can use an economic recession to your benefit, how you should adjust your goals and miles...Starting at €8.20
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Ghurka
Alvarez, Jose B.; Salmon, Walter J.; Snively, ChristineCase HBS-514078-EGhurka was a 38-year-old luxury leather goods brand that specialized in leather and twill luggage, handbags, and accessories. Brightwork Brand Holdings Corp. acquired it as an asset purchase in 2011. Ghurka, under CEO John Reuter, worked to re-launch the brand with a ten-year, three-phase growth plan. The company aimed to be profitable by 2016. Management worked to address challenges surrounding the role of wholesaling, Ghurka's advertising strat...Starting at €8.20
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Net Neutrality: A Managerial Perspective
Greenstein, Shane; Snively, ChristineCase HBS-617006-EService and Operations ManagementThe net neutrality debate had implications for Internet service providers, content providers, and end users. This note aims to inform the reader of the various sides of the debate where open issues remain, and what aspects an entrepreneur, investor, or content provider-either an existing player, or a new entrant-should be aware of. From a management perspective, net neutrality rules could have major consequences on the business models of content ...Starting at €8.20