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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Vermeer Technologies (E): un nuevo comienzo
Nanda, Ashish; Levenson, GeorgiaCase HBS-308S14EntrepreneurshipEl equipo Vermeer está gratamente sorprendido por los beneficios y hospitalidad que ofrecen su nuevo entorno. Su felicidad es templado, sin embargo, por el malestar con algunos elementos de la "forma de Microsoft." Como los ingenieros de Vermeer se embarcan en un horario castigo para la próxima versión de su producto, los ejecutivos de Microsoft se preguntan si el equipo Vermeer será capaz de cumplir su promesa.Starting at €5.74
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Supply Chain Partners: Virginia Mason and Owens & Minor (A)
Narayanan, V.G.; Brem, LisaCase HBS-109076-EAccounting and ControlVirginia Mason Medical Center (VM) hired Owens & Minor (O&M) as its alpha vendor for medical/surgical supplies in 2004. By 2005, O&M was performing JIT and LUM services for VM, but they believed the pricing model in the industry was outdated. VM and O&M partnered to create the Total Supply Chain Cost (TSCC) pricing program, an activity-based model that assigned all the cost drivers of distribution and inventory handling to VM, but also assured O&...Starting at €8.20
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Supply Chain Partners: Virginia Mason and Owens & Minor (B)
Narayanan, V.G.; Brem, LisaCase HBS-109077-EAccounting and ControlThe epilogue to Supply Chain Partners: Virginia Mason and Owens & Minor (A), the B case details the outcome of the issues discussed in Case A; namely that Virginia Mason and Owens & Minor did implement the TSCC contract. Virginia Mason also kept the suture contract with O&M because the TSCC model was able to prove that O&M was the low-cost provider. Case B also gives results metrics, such as reduction in line items, orders, and days sales outstan...Starting at €5.74
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Supply Chain Partners: Virginia Mason and Owens & Minor (A) (Abridged)
Narayanan, V.G.; Brem, LisaCase HBS-110063-EAccounting and ControlOwens & Minor (O&M) performed lean inventory services for Virginia Mason (VM) as its alpha vendor, but the outdated industry pricing model created perverse incentives and could not capture O&M's costs. Together, O&M and VM created an activity-based pricing model called the total supply chain costs (TSCC), which incented both companies to be more efficient and to streamline their distribution activities. After beta testing the TSCC for one year, V...Starting at €8.20
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Owens & Minor, Inc. (A) (Spanish version)
Narayanan, V.G.; Brem, LisaCase HBS-110S18Accounting and ControlA forward-thinking manager at Owens & Minor (O&M), a large national medical and surgical distribution company, enlisted the help of both logistics and cost managers to develop an innovative pricing schedule based on the customer's activities instead of the price of the product since the existing cost-plus pricing structure made it impossible for O&M to price services appropriately. The case also explores the customer resistance to his new proposa...Starting at €8.20
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Wachtell Lipton: Focused Excellence
Nanda, Ashish; Cross, MargaretCase HBS-720396-EStrategyFor years, Wachtell, Lipton, Rosen & Katz - a small, New York City law firm - has consistently boasted the highest profits per partner and one of the highest "prestige" ratings among U.S.-based law firms. The firm has remained loyal to a distinctive strategy ever since its founding in 1965. Whereas most law firms have multiple offices, seek long-term retainer relationships with clients, operate across multiple services, and bill by the hour, Wach...Starting at €8.20
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Career at a Crossroad: Akhil Patel
Wasserman, Noam; Brem, Lisa; Braid, YaelCase HBS-812010-EEntrepreneurshipAkhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but his fianc e is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing alternative offer from a prestigious consulting firm. Should Akhil follow his dream and become an entrepreneur? Or should he take the "safer" consulting job?Starting at €8.20
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Career at a Crossroad: Roopa Rao
Wasserman, Noam; Brem, LisaCase HBS-812011-EEntrepreneurshipAkhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fianc e, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing alternative offer from a prestigious consulting firm. Should Akhil follow his dream and become an entrepreneur? Or should he acquiesce to the other forces in his life and take the "safer"...Starting at €8.20
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Strategy and Positioning in Professional Service Firms (Spanish Version)
Nanda, AshishCase HBS-908S07StrategyEste caso proporciona una definición de la estrategia, se distingue entre la estrategia corporativa y la práctica, y se analiza cómo y por qué el desarrollo y la implementación de la estrategia de las empresas de servicios profesionales es diferente de desarrollo e implementación de la estrategia para las empresas comerciales. El caso analiza cómo la estrategia práctica consiste en la colocación de la práctica en una gama de servicios y la alinea...Starting at €8.20