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How to Help (Without Micromanaging)
Fisher, Colin M.; Amabile, Teresa M.; Pillemer, JuliannaArticle HBS-R2101L-EStrategyExtensive research shows that when employees get hands-on managerial support, they perform better than when they're left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene constructiveStarting at €8.20
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IDEO's Culture of Helping
Amabile, Teresa M.; Fisher, Colin M.; Pillemer, JuliannaArticle HBS-R1401C-ELeadership and People ManagementLeaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes depend on high creativity in often very complex projects. A ...Starting at €8.20
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The Power of Small Wins (Spanish version)
Amabile, Teresa M.; Kramer, Steven J.Article HBS-R1105CService and Operations ManagementWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated and happy at the end of the workday, it's a good bet that he or she ach...Starting at €8.20
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The Power of Small Wins
Amabile, Teresa M.; Kramer, Steven J.Article HBS-R1105C-EService and Operations ManagementWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated and happy at the end of the workday, it's a good bet that he or she ach...Starting at €8.20
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Making Progress at IDEO
Amabile, Teresa M.; Flanagan, KatrinaCase HBS-814123-EEntrepreneurshipThis case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design projects, there may be accompanying shifts in designers' engagement and motivation. The case illustrates the importance of progress and meaning to IDEO designers, and it poses the ...Starting at €8.20
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The Dynamics of Inner Work Life: Understanding What Drives Human Motivation, Creativity, and High Performance
Kramer, Steven J.; Amabile, Teresa M.Book Chapter HBS-8597BC-ELeadership and People ManagementIn this chapter, organizational behavior experts Teresa Amabile and Steven Kramer delve deeper into the concept of inner work life, describing three components that most influence your employees' performance: emotions, perceptions, and motivation. By understanding how these three elements of inner work life form a dynamic, interconnected system, intricately wired to the brain's architecture, you can see how your actions affect your employees in w...Starting at €8.20
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Creativity and the Role of the Leader (Spanish version)
Amabile, Teresa M.; Khaire, MuktiArticle HBS-R0810GStrategyThe leader's job is not to be the source of ideas but to encourage and champion ideas. Leaders must tap the imagination of employees at all ranks and ask inspiring questions. They also need to help their organizations incorporate diverse perspectives, which spur creative insights, and facilitate creative collaboration by, for instance, harnessing new technologies. The participants shared tactics for enabling discoveries, as well as thoughts on h...Starting at €8.20
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The Inner Work Life Effect: How Inner Work Life Drives Performance--Why Joy Is a Better Motivator Than Stress
Kramer, Steven J.; Amabile, Teresa M.Book Chapter HBS-8598BC-ELeadership and People ManagementTo make your employees more effective, do you galvanize their performance by throwing down a challenge, creating a sense of competition and stress to bring out their toughness and creativity? Or do you give them work that they enjoy and create a culture of support? Based on a detailed study that examined daily workplace diaries from individuals at seven different companies, organizational behavior experts Teresa Amabile and Steven Kramer decisive...Starting at €8.20
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Scenes from the Organizational Trenches: Understanding Your Employees' Inner Work Life--And Its Impact on Morale, Productivity, and Performance
Kramer, Steven J.; Amabile, Teresa M.Book Chapter HBS-8596BC-ELeadership and People ManagementIf your company is going through tough times, it's easy to blame uncertain economic conditions, an upstart competitor, or a rogue accountant's scandal. But the real reason may be employee dissatisfaction--and your failure to acknowledge or address this problem can cause it to fester and infect the whole organization. By telling the true story of the demise of a once-successful company, organizational behavior experts Teresa Amabile and Steven Kra...Starting at €8.20
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What's Stifling the Creativity at CoolBurst? (HBR Case Study and Commentary)
Wetlaufer, Suzy; Barker, Paul; Kets de Vries, Manfred F.R.; Jones, Gareth; McFadzean, Elspeth; Amabile, Teresa M.Article HBS-97511-ELeadership and People ManagementThis fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market in the Southeast. Why, then, are its annual revenues stuck at $30 million, and why have profits been stagnant for four years straight? CoolBurst's new CEO, Luisa Reboredo, knows that the company's survival--and her own--depend on the answers. Reboredo has succeeded former utilitarian CEO Garth L...Starting at €8.20