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Eden McCallum
Gardner, Heidi K.; Eccles, Robert G.Case HBS-409060-ELeadership and People ManagementThis case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the original goals of its two founders. The case also raises issues about the changing nature of careers and changing preferences people have for structuring their personal and professional lives.Starting at €8.20
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Michael Clark at Regency Consulting Partners
Gardner, Heidi K.Case HBS-414040-ELeadership and People ManagementStarting at €8.20
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Crafting a Career Narrative for New Professionals
Gardner, Heidi K.; Zalisk, AdamCase HBS-413122-ELeadership and People ManagementThis note suggests an approach for developing an effective "career narrative" - a tool for packaging and sharing a professional's past achievements, long-term goals, and forward-looking needs through a compelling story. It focuses mostly on the ways junior professionals can leverage their career story, but also consider what role more senior mentors can - and should - play in cultivating and sharing juniors' career narratives.Starting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services, Supplementary Materials
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414034-ELeadership and People ManagementStarting at €8.20
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Hiring Professionals in China: A Practitioner's Guide
Gardner, Heidi K.Case HBS-411029-ELeadership and People ManagementThis note outlines how leading professional service firms operating in China revise their standard hiring practices to fit local challenges and customs. Based on interviews with professionals in a number of established accounting, strategy consulting, and executive search firms presently operating in China, it explores best practices they use to hire exceptional professionals who will succeed in building high quality client relationships, deliver...Starting at €8.20
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Eden McCallum: A Network-Based Consulting Firm (A)
Gardner, Heidi K.; Eccles, Robert G.Case HBS-410056-ELeadership and People ManagementEden McCallum pioneered the network-based ("virtual") consulting firm model in the UK. Contracting freelance consultants on a per-project basis keeps overheads lean so that Eden McCallum's fees are a fraction of the big firms' rates. Their flexible, low-cost model has attracted top-notch corporate clients, resulting in steady double-digit annual growth in its first nine years. In January 2009, however, the global economic crisis has dramatically ...Starting at €8.20
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Marshall & Gordon: Designing an Effective Compensation System (B)
Gardner, Heidi K.; Herman, KerryCase HBS-411099-ELeadership and People ManagementCEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service offering to include Executive Positioning, which requires significantly more teamwork, higher-level client interaction and more strategically-minded consultants than their traditional P...Starting at €5.74
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Professional Development at DLA Piper-Building the Strength of Global Legal Talent
Gardner, Heidi K.; Thornley, NicoCase HBS-414039-ELeadership and People ManagementStarting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414003-ELeadership and People ManagementPharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In the case, GSK is hit with a potentially devastating suit and must hire a firm in time to respond. The recently hired managing attorney, Sophia Keating, grapples with GSK's approach. T...Starting at €8.20
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Riverview Law: Applying Business Sense to the Legal Market
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414079-ELeadership and People ManagementRiverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach includes performing all legal work for annual fixed-price contracts, using data and analytics to advise clients on ways to reduce their legal problems (and spending), and evaluating lawyers' performance based on client satisfaction surveys rather than typical metrics like billed revenues. Wit...Starting at €8.20