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Eden McCallum: A Network-Based Consulting Firm (A) & (B), Teaching Note
Gardner, Heidi K.; McFee, ErinTeaching Note HBS-410116-ELeadership and People ManagementTeaching Note for 410056 and 411027.Starting at €0.00
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Eden McCallum: A Network-Based Consulting Firm (A)
Gardner, Heidi K.; Eccles, Robert G.Case HBS-410056-ELeadership and People ManagementEden McCallum pioneered the network-based ("virtual") consulting firm model in the UK. Contracting freelance consultants on a per-project basis keeps overheads lean so that Eden McCallum's fees are a fraction of the big firms' rates. Their flexible, low-cost model has attracted top-notch corporate clients, resulting in steady double-digit annual growth in its first nine years. In January 2009, however, the global economic crisis has dramatically ...Starting at €8.20
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Marshall & Gordon: Designing an Effective Compensation System (B)
Gardner, Heidi K.; Herman, KerryCase HBS-411099-ELeadership and People ManagementCEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service offering to include Executive Positioning, which requires significantly more teamwork, higher-level client interaction and more strategically-minded consultants than their traditional P...Starting at €5.74
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Getting Your Stars to Collaborate
Gardner, Heidi K.Article HBS-R1701G-ELeadership and People ManagementBy pooling their know-how and resources across internal boundaries, organizations can solve problems more creatively, increase their productivity, and reap higher profits. But collaboration is not easy, given how time-pressed managers are, how reluctant they are to cede control over projects and relationships, and how tough it is for them to stop working in silos when they've been doing it for ages. About 10 years ago, leaders at the Dana-Farber ...Starting at €8.20
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Professional Development at DLA Piper-Building the Strength of Global Legal Talent
Gardner, Heidi K.; Thornley, NicoCase HBS-414039-ELeadership and People ManagementStarting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414003-ELeadership and People ManagementPharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In the case, GSK is hit with a potentially devastating suit and must hire a firm in time to respond. The recently hired managing attorney, Sophia Keating, grapples with GSK's approach. T...Starting at €8.20
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Riverview Law: Applying Business Sense to the Legal Market
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414079-ELeadership and People ManagementRiverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach includes performing all legal work for annual fixed-price contracts, using data and analytics to advise clients on ways to reduce their legal problems (and spending), and evaluating lawyers' performance based on client satisfaction surveys rather than typical metrics like billed revenues. Wit...Starting at €8.20
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Hiring Successful Professionals: One Process-Multiple Goals
Gardner, Heidi K.Case HBS-411028-ELeadership and People ManagementThe best hiring practices help professional firms attract successful employees, equip newcomers with critical support networks, increase the firm's diversity and enhance its reputation. This Note delineates how leading firms manage these multiple objectives throughout the entire process of forecasting, sourcing and onboarding top talent. It also expands on potential misalignments that can arise and tradeoffs firms face in building and executing a...Starting at €8.20
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Marshall & Gordon: Designing an Effective Compensation System (A) and (B), Teaching Note
Gardner, Heidi K.; McFee, ErinTeaching Note HBS-412077-ELeadership and People ManagementTeaching Note for 411-038 and 411-099.Starting at €0.00
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Eden McCallum: A Network-Based Consulting Firm (B)
Gardner, Heidi K.; McFee, ErinCase HBS-411027-ELeadership and People ManagementTo weather the 2009 financial crisis, Eden McCallum's cofounders must renegotiate partners' compensation, attract independent consultants to meet different client demands, and reassure their Advisory Board that their network-based consulting model remains sound. The case outlines decisions taken and financial results through the end of fiscal year 2010.Starting at €5.74