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Cyworld: Creating and Capturing Value in a Social Network
Gupta, Sunil; Han, SangmanCase HBS-509012-EMarketingIn May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999 and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea. By 2007, Cyworld had 21 million users and $95 million revenue--$65 million from paid items (music, virtual gifts, etc.), $15 million from mobile networking, and $15 million from adv...Starting at €8.20
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Creating and Capturing Value in a Social Network (Spanish version)
Gupta, Sunil; Han, SangmanCase HBS-510S22MarketingIn May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999 and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea. By 2007, Cyworld had 21 million users and $95 million revenue--$65 million from paid items (music, virtual gifts, etc.), $15 million from mobile networking, and $15 million from adv...Starting at €8.20
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Bank of America: Banca Móvil (abreviada)
Gupta, Sunil; Norris, MichaelCase HBS-513S33MarketingEn enero de 2010, Bank of America está discutiendo su estrategia móvil futuro. En el supuesto de añadir complejidad a su aplicación, el diseño de múltiples aplicaciones para los segmentos de negocio o expandirse hacia otros canales móviles?Starting at €8.20
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PatientsLikeMe: An Online Community of Patients
Gupta, Sunil; Riis, JasonCase HBS-511093-EMarketingPatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS or Lou Gehrig's disease. In less than five years, PLM has grown to 15 patient communities where over 80,000 patients discuss 19 diseases. In December 2010, PLM is discussing its pla...Starting at €8.20
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Philips Healthcare Latin America
Gupta, SunilCase HBS-515097-EMarketingOn a beautiful sunny afternoon in October 2013, Daniel Mazon (GMP 15), decided to take some time out of his busy schedule of the General Management Program (GMP) at the Harvard Business School to reflect on his company's situation. Mazon was the Vice President and General Manager of the Imaging Systems Division of Philips Healthcare in Latin America (Latam). For three consecutive years, Philips Ultrasound business was losing market share in Lata...Starting at €8.20
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Hulu, un plan maligno para destruir el mundo
Elberse, Anita; Gupta, SunilCase HBS-516S11MarketingPara maximizar su eficacia, los casos de color deben imprimirse en color. En julio de 2009, Jason Kilar, el CEO de Hulu, está debatiendo si el agregador de vídeo en línea debe pasar de un modelo puramente publicitario, y si debe participar en una iniciativa de la industria para desarrollar y "autenticación" prueba la tecnología que puede facilitar una suscripción o modelo de pago por visión. El caso describe los primeros años de Hulu, una empresa...Starting at €8.20
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Cuál es el valor de los clientes que no pagan
Gupta, Sunil; Mela, Carl F.Article HBS-R0811GMarketingclientes libres que están subvencionados por el pago de los clientes son esenciales para una amplia gama de empresas, como las compañías de medios de comunicación, servicios de empleo, e incluso los proveedores de TI. Pero debido a que generan ingresos sólo de manera indirecta, averiguar el verdadero valor de los clientes - y la cantidad de atención que dedicar a ellos - siempre ha sido un reto. los modelos tradicionales de valoración cliente no ...Starting at €8.20
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Digital Divide (Spanish Version)
Gupta, SunilCase HBS-514S18MarketingEn noviembre de 2010, Charles Henry, director de marketing de una importante empresa de bienes de consumo envasados, estaba tratando de convencer a sus altos directivos para mejorar la presencia digital de las marcas de la compañía, aumentando considerablemente su presupuesto de marketing en línea. Sin embargo, se enfrentó a una fuerte resistencia de muchos de sus colegas que cuestionaron el valor tangible de gasto digital.Starting at €8.20
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American Airlines' Value Pricing (Abridged)
Silk, Alvin J.; Gupta, SunilCase HBS-519019-EMarketingStarting at €8.20